Job Description

Behavioral Health Solutions (BHS) is now hiring a full-time Office Assistant/ Referrals Coordinator for our Henderson, NV office. This role works directly with the Psychiatry Services department and will report to the Operations Director.

Our team of mental health treatment professionals specialize in providing comprehensive behavioral health services for adults and geriatrics across multiple states. BHS encourages a collaborative culture with hands on leadership. As a provider of behavioral health services, we are seeking professionals of the highest caliber that share our commitment to provide high quality psychiatry and therapy services.

Job Type: Full-Time, W-2 Employment (Monday-Friday)

Responsibilities

• Responsible for the coordination and processing of patient referrals for Psychiatry Services for multiple providers and locations.
• Responsible for quality and continuous improvement within the job scope.
• Maintaining ongoing tracking and documentation of referral coordination activities and status.
• Annotate authorization numbers and tracking info into EMR system.
• Forward all pertinent medical records and authorizations to specialists.
• Working alongside other areas of support and administrative duties.
• Coordinate scheduling of office visits for the referred patient.
• Schedule patients for all appointment types.
• All referrals are processed in a timely and efficient manner and according to the referral procedure guidelines. Insurance verification is confirmed prior to processing the referral.
• Statistics of all referrals processed are reported as directed to the Operations Director/manager of the department.
• Performs other duties as assigned.

• 2-3 years\xe2\x80\x99 experience with processing patient referrals.
• High School graduate or equivalent.
• Experience completing orders and searching with EMR records for referrals.
• Knowledge and understanding of insurance programs.
• Excellent time management skills and ability to multi-task and prioritize work.
• Strong attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to follow-up and see projects through to completion.

• Hands-on training and supervision.
• Work-life balance.
• A comprehensive benefits package (Medical, Dental, Vision, Life, STD and more)
• 401(k) Retirement Plan with a company match.

Behavioral Health Solutions