Job Description

Office Assistant Position at a Commercial Refrigeration Company

Position Summary:

We are looking for a reliable and organized Office Assistant to support our daily operations. You will help with scheduling, customer service, data entry, and general office tasks to keep our service team running smoothly.

Key Responsibilities:

Answer phone calls and assist customers with basic questions Schedule service appointments and dispatch technicians (Housecall Pro) Enter job details, notes, and updates into our system (Housecall Pro) Prepare invoices, estimates, and follow up on payments File documents and help maintain an organized office Help track parts, supplies, and equipment orders Communicate with technicians through Microsoft Teams Assist management with simple admin tasks as needed

Qualifications:

Strong communication and customer service skills Basic computer skills (email, PDF, Word/Excel) Comfortable learning new platforms (Housecall Pro, Teams) Able to multitask and stay organized Dependable, friendly, and able to work well with a small team

Schedule & Location:

Full-time, Monday-Friday Office located in Honolulu

Why Join Us:

Stable, growing company Supportive team environment * Opportunities to learn the commercial refrigeration and ice machine industry