Job Description

Overview

Join our dynamic healthcare team as a Referral Coordinator, where your organizational skills and medical knowledge will drive seamless patient care coordination. In this vital role, you will serve as the bridge between patients, providers, and insurance companies, ensuring timely and accurate referral processes. Your energetic approach and attention to detail will help optimize patient outcomes while maintaining compliance with healthcare regulations such as HIPAA. If you thrive in a fast-paced environment and are passionate about improving healthcare experiences, this position offers an exciting opportunity to make a meaningful impact every day.

Responsibilities

Answer and route incoming calls in a professional and timely manner Schedule, confirm, and reschedule patient appointments Verify insurance information and collect required documentation Maintain and update patient records accurately in our EMR system Communicate with patients about upcoming appointments, cancellations, and follow-ups Collaborate with clinical and administrative teams to ensure efficient daily operations Provide excellent customer service and maintain patient confidentiality at all times

Requirements

Previous experience in a medical office or scheduling role preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and prioritize in a busy environment Proficient with computers and scheduling/EMR software
Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 35 - 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person