Devils Lake, ND 58301 About Us At Devils Lake Cars, our mission is for every team member and every guest to be WOW\xe2\x80\x99ed every time. We focus on the satisfaction of our team members and provide an environment where team members are allowed to provide great service to the guests of our dealership. We reward individuals who work hard and stay motivated. Being a family-owned dealership since 1923, every team member at Devils Lake Cars is absolutely critical to our success. Our average team member has been with our company for over six years, and 90% of our coaching staff began with our company as a front line team member, and has grown with our company into leadership roles. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years, and to help team members grow and develop to achieve their goals and dreams. We\'re now taking applications for a Guest Service Representative to join our team. Guest Service Representative - Responsibilities
Meet and greet customers in a professional manner
Accompany guests to correct department and team member
Creates a unique and personalized experience for each customer
Accountability for satisfying all customers you meet, by going above and beyond
Process payments, invoice and other miscellaneous office duties
Handle customer complaints with integrity and poise
Provide general administrative and clerical support including mailing, scanning, faxing and copying
Assist various departments with special projects as needed
Updates and distributes dealership phone directory as needed
Maintain office supplies for specific location
Manage the overall appearance of the showroom
Guest Service Representative - Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office Suites
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
High school diploma or equivalent
Excellent customer service skills
Basic Computer skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player
Maintain professional appearance
Valid driver\xe2\x80\x99s license and clean driving record
willingness to complete background check
Devils Lake Cars - What We Offer
Medical, dental, vision
401K
Paid vacation
Sick leave
Family owned and operated
Upward mobility
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver\'s license and have a satisfactory driving record.
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