Job Description

JOB SUMMARY

The Native Workforce Services Program Manager leads efforts to empower Native communities through culturally responsive workforce development programs. This role oversees daily operations, ensures compliance with grants and contracts, manages budgets, and drives program growth to meet community needs. The Program Manager fosters strong partnerships, supervises staff, and champions strategies that promote employment, training, and holistic support for diverse populations.

ESSENTIAL DUTIES AND RESPONSIBILITIESProgram Oversight

Direct daily operations of employment and training services in compliance with Workforce Innovation and Opportunity Act (WIOA), DOL pathways to infrastructure jobs program, and Office of Labor Standards (OLS).

Monitor client enrollment, case management systems, and quality assurance standards.

Staff Leadership

Recruit, train, supervise, and evaluate program staff.

Provide clear communication and leadership during program changes to ensure smooth operations.

Foster a collaborative, culturally respectful work environment.

Compliance & Reporting

Manage contracts and grants, ensuring compliance, accurate expenditures, and timely reporting.

Prepare and submit program reports, including outcomes and performance metrics.

Collect and analyze Key Performance Indicators (KPIs) for program improvement.

Community Engagement

Build and maintain relationships with partners, agencies, and stakeholders.

Represent the program at meetings, outreach events, and advocacy opportunities.

Collaborate with other UIATF programs to deliver integrated wraparound services.

Budget Management

Work with finance staff and leadership to develop and monitor program budgets.

Ensure fiscal responsibility and alignment with organizational goals.

Program Development

Research best practices and innovative models for workforce services.

Identify staff training and professional development opportunities.

Establish short-term and long-term employment and training objectives.

Required Qualifications

Minimum 4 years of managerial experience in human services, serving low-income and culturally diverse populations.

Proven success in program management, including planning, compliance, and reporting.

Experience managing budgets and adjusting expenditures as needed.

Familiarity with reporting systems such as Grantee Performance Management System (GPMS), Apricot / Social Solutions, and OLS invoicing strongly preferred.

Strong leadership, communication, and problem-solving skills.

Knowledge of social services systems and community partnerships.

Ability to work independently and collaboratively.

Understanding of Native American history and Urban Indian experience.

Prior experience working with tribal communities.

Valid driver's license and reliable transportation.

Successful completion of a criminal background check.

Desired Qualifications

Bachelor's degree or higher in a relevant field.

Knowledge of WIOA and OLS regulations.

Deep understanding of Native American communities, culture, and issues.

Five years of administrative or management experience.

Non-profit management experience.

Job Type: Full-time

Pay: $78,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Work Location: In person