Human Services Program Manager

Towson, MD, US, United States

Job Description

Salary


$70,563.00 - $77,104.00 Annually

Location

Towson, MD

Job Type


MERIT

Job Number


04.499 09-2025

Department


HHS/FINANCE & ADMINISTRATION

Opening Date


11/11/2025

Closing Date


Continuous

DESCRIPTION




BENEFITS




QUESTIONS




Pay Schedule XII, Grade 1M


A vacancy exists in the Bureau of Finance and Administration, Department of Health and Human Services.



A list of eligible applicants will be established based on the examination as outlined below.


Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.


All interested

transfer

and

promotional

candidates must apply at this time.


List all

promotions

and changes in job duties due to

reclassification

as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.


Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.


Examples of Duties


----------------------


EXAMPLES OF DUTIES



Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs. Monitors grants and contracts and provides technical assistance to community organizations applying for and receiving funding.



EXAMPLES OF ESSENTIAL DUTIES





Develops program policies and procedures and supervises their implementation. Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity. Evaluates overall program effectiveness and recommends modifications as necessary. Coordinates the program with other County, State, and community resources and programs. Prepares grant proposals and other reports pertaining to the program. Prepares and monitors the budget for the program. Prepares or reviews legislation pertaining to the program. Develops and maintains management information systems. Represents the program or department in meetings and conferences. Develops public and in-service educational or preventative programs. Selects and evaluates subordinate employees and/or service providers within the program. Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers. Provides administrative supervision to professional clinicians and clerical staff. Oversees the daily operation of the program. Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews. Resolves client complaints.


Preferred applicants will have the following skills/abilities and experience:

Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions Knowledge about substance use and harm reduction best practices and evidence-based approaches Data collection and management skills Skill in working with multiple stakeholders Ability to track deadlines and manage multiple responsibilities



Examples of Other Duties





Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required.


(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications


------------------


Required Qualifications



Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science

plus



at least four years' experience providing human services, such as intake/referral, counseling or educating,

which includes one year in a supervisory capacity

.



(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.

Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)



Proof of Licenses, Certifications and Education



Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.



Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.



Proof of Degree Equivalency



Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)


Mail or deliver documents to:



ATTN: Human Services Program Manager

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204



EXAMINATION PROCEDURE



Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.


Conditions of Employment


----------------------------


Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.



Physical and Environmental Conditions



These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.



Medical Examination and Employment Background Investigation



Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.


Employer


Baltimore County

Address


308 Allegheny Avenue



Towson, Maryland, 21204


Phone


410-887-3135


Website


http://www.baltimorecountymd.gov

Pay Schedule XII, Grade 1M


A vacancy exists in the Bureau of Finance and Administration, Department of Health and Human Services.



A list of eligible applicants will be established based on the examination as outlined below.


Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.


All interested

transfer

and

promotional

candidates must apply at this time.


List all

promotions

and changes in job duties due to

reclassification

as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.


Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.


Examples of Duties


----------------------


EXAMPLES OF DUTIES



Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs. Monitors grants and contracts and provides technical assistance to community organizations applying for and receiving funding.



EXAMPLES OF ESSENTIAL DUTIES





Develops program policies and procedures and supervises their implementation. Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity. Evaluates overall program effectiveness and recommends modifications as necessary. Coordinates the program with other County, State, and community resources and programs. Prepares grant proposals and other reports pertaining to the program. Prepares and monitors the budget for the program. Prepares or reviews legislation pertaining to the program. Develops and maintains management information systems. Represents the program or department in meetings and conferences. Develops public and in-service educational or preventative programs. Selects and evaluates subordinate employees and/or service providers within the program. Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers. Provides administrative supervision to professional clinicians and clerical staff. Oversees the daily operation of the program. Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews. Resolves client complaints.


Preferred applicants will have the following skills/abilities and experience:

Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions Knowledge about substance use and harm reduction best practices and evidence-based approaches Data collection and management skills Skill in working with multiple stakeholders Ability to track deadlines and manage multiple responsibilities



Examples of Other Duties





Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required.


(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications


------------------


Required Qualifications



Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science

plus



at least four years' experience providing human services, such as intake/referral, counseling or educating,

which includes one year in a supervisory capacity

.



(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.

Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)



Proof of Licenses, Certifications and Education



Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.



Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.



Proof of Degree Equivalency



Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)


Mail or deliver documents to:



ATTN: Human Services Program Manager

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204



EXAMINATION PROCEDURE



Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.


Conditions of Employment


----------------------------


Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.



Physical and Environmental Conditions



These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.



Medical Examination and Employment Background Investigation



Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.



Employment Benefits for Full-Time, Merit or Classified Employees





Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.



Equal Opportunity Employer



Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.



Smoke free workplace



All Baltimore County offices are smoke free.



Drug free workplace



Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.



Salary





Annual Salary review

- Step increases may be granted on anniversary date based on satisfactory job performance

General Increases

- Cost of living increases and adjustments may be granted as legislated.

Longevity Increases

- In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.



Employee Assistance Program



Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.



Health Insurance



Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:



Medical, Prescription, Dental and Vision insurance.



Flexible Spending Accounts



Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.



Life Insurance



Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.



Retirement



Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.



Paid Leave



Paid benefits listed below vary depending upon the Classification.



Sick Leave



Vacation Leave



Personal Leave



Holidays



Bereavement Leave



Jury Leave



Military Leave





Baltimore County Employees Federal Credit Union



Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.



Direct Deposit



Payroll through direct deposit to the financial institution selected by employee is required.



Educational Assistance



70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.



Deferred Compensation



Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.



Disclaimer



This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD6086951
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    70563.0 77104.0 USD
  • Employment Status
    Permanent
  • Job Location
    Towson, MD, US, United States
  • Education
    Not mentioned