Job Description

Responsibilities:

The National Sales Manager - Caesars Entertainment will have responsibility for supporting the Meeting and Convention Sales team in achieving the company's financial goals through business discovery, contract negotiation, customer engagement and client experiences. This will include soliciting and solidifying business, and the management of customers while they are in Lake Tahoe for site inspections, industry and customer events and/or on-site for their program.

Key Job Functions:

Solicit and solidify business opportunities within your assigned market segment. Conduct site inspections for self as well as team members. Engagement includes initial communication and planning call with client or represented sales manager, details associated with ground transportation, hotel accommodations/upgrades, customized amenities, restaurant and show reservations and any other details that would support a competitively differentiated experience for the customer(s) to help win the business. Document all aspects of the customer's experience in Salesforce including feedback and follow up steps for self or for the respective sales manager. Create opportunities to build stronger relationships with group/meetings customers by entertaining them when they are in Lake Tahoe on business and not necessarily tied to a site inspection. Opportunities may include hosting the guests at a meal or show. Work in conjunction with Meeting Operations to attend pre-cons, plan daily meet and greets and entertainment of customers while on-site for their programs to ensure customer expectations are exceeded to secure the next opportunity. Assist in development and execution of key customer and industry events as assigned that take place in Lake Tahoe, such as travel and tradeshow opportunities within our Caesars travel schedule, as well as partnering with our representing Visitors and Convention Authorities/Bureaus. Represent Caesars Entertainment on assigned travel opportunities that represent your market. Effectively communicate property, competitive market and destination updates to Sales Leadership/Property Management to best represent Caesars within our destination. Build strong relationships with meeting operations to further build knowledge of property details and deliver on customer commitments. Utilize the CRM (Salesforce) to document all aspects of communication with the customers including site inspection plans, feedback and follow up steps from on-site experiences, preferences and more. Ensure expense reports are completed and submitted by the specific due dates. Able to negotiate and understand contract language

Preferred Qualifications:

Caesars Entertainment is looking for a seasoned sales manager who will drive Caesars In-Market sales process to achieve revenue goals in his/her market. This individual must be a creative, high energy, hands-on, take-charge executive with proven sales skills. Additional characteristics include:


Proven experience selling hospitality to a diverse set of customers. Established customer base Extensive experience managing an In-Market sales force working remotely. A track record of consistent performance and accountability using multiple sales approaches and managing complex sales into a diverse group of customers. Excellent oral, written, verbal communication, interpersonal and presentation skills required. BA/BS degree preferred but not required. 2+ years of prior Hotel Meeting Sales Experience preferred Neat and professional appearance Ability to act quickly and exercise good judgment under pressure/conflict situations High volume, fast paced, frequent interruptions Must be enthusiastic, efficient, and work well with co-workers and management Long hours involved, flexible working hours, and available on weekends and holidays Must be able to travel

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.




Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.