Job Description

What You\xe2\x80\x99ll Do: As a National Leasing Specialist, you\xe2\x80\x99ll travel 100% of the time to Coastal Ridge Real Estate apartment communities across the United States, filling in for vacant Leasing Manager or Assistant Property Manager positions and will be responsible for providing support in the areas of leasing production and marketing for the assigned community. Your Responsibilities:

• Participate in all aspects of the leasing process which includes ensuring all leads are properly contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting
• prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the clubhouse, model and all tour routes are maintained to the highest standard of cleanliness.
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate and work with the Leasing Manager and Property Manager through both opportunities and threats.
• Ensure both individual and team knowledge of the competitive landscape of the market by shopping competitors and keeping updated records of all offerings within the market.
• Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
• Provide support and assistance to all customer service efforts at the community, including dealing with escalated resident complaints.
• Coordinate and participate in site marketing efforts and events to gain prospects and retain residents.
• Guide the leasing team in their leasing and marketing efforts, ensuring proper expectations are set and tools and resources needed for success are given.
• Assist the Leasing Manager and Property Manager in the preparation of weekly and monthly reporting requirements.
• Other tasks as directed and assigned.

• A sales ninja. You know what it takes to slay leases and can effectively close the sale. You share your knowledge to influence others to impact the bottom line. You set leasing goals for yourself and the team and are laser focused on achieving them.
• A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
• A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
• A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
• A detail oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it\xe2\x80\x99s done right.

• High school degree or equivalent required, bachelor\xe2\x80\x99s degree preferred.
• Previous experience as a Leasing Manager or Assistant Property Manager required.
• Previous experience leasing at multiple properties and multiple markets preferred.
• Previous experience in both luxury conventional housing and student housing preferred.
• Experience with Onesite, AIRM and Entrata preferred.