Meter Service Specialist
Orlando, FL 32807, United States
Job Description
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Title: Meter Service Specialist Location: 3800 Gardenia Ave, Orlando, FL Duration: 12 monthsof contract with possible extension. Position Description:
- Under limited supervision, perform field work in obtaining electric and water meter readings, obtaining meter re-reads as requested by OUC staff, resolving meter access and AMI water communication problems.
- Update various systems (i.e. Moblite/CAD, Customer Information Systems [CIS]) with findings from field including location notes, Geographic Information System (GIS) data and readings.
- Also, the candidate will perform drive-by mobile meter reading operations including using the related meter reading software to complete the work.
- Participate in the creation, validation, and implementation of statistical models. Participate in the improvement of performance of these models over time to ensure accuracy, statistical confidence, and business goal alignment.
- Identify trends and actionable insights to inform and enable qualitative and quantitative data-driven decisions across the organization.
- Participate in the recommendation, promotion, and auditing of best practices related to data usage, reporting standards, dashboard formats, visualization style, and analysis methods.
- Participate in communicating the significance of statistical findings using business acumen and vernacular common to the utilities industry.
- Participate in discussions with stakeholders regarding data, analyses, visualizations, conclusions and recommendations in a manner that influences decisions and outcomes.
- Participate in deep data analysis, research, and studies relative to business discovery use cases.
- Collaborate with I.T. and external consultants in decisions related to data modeling, dimensionality, data granularity, fit-for-use architecture, and overall data governance.
- Participate in performing data mining for new business insights; interpret data; draw conclusions; communicate findings to relevant stakeholders.
- Develop strong understanding of OUC data sources, relationships, and best practice usage.
- Lead / participate in troubleshooting and debugging efforts.
- Prepare and present visualizations, dashboards, and reporting.
- Update data visualizations and dashboards.
- Identify and escalate data anomalies that might affect accuracy.
- Verify information integrity of reports, dashboards, and analysis.
- Generate scheduled and ad hoc reports.
- Generate documentation related to "reporting and analysis" development, implementation, and support.
- Participation in deep data profiling efforts to gain an understanding of the raw data available for analysis. Participation in data mining efforts as part of a data science or machine learning exercise to identify themes and trends for further analysis.
- Participation in identifying trends, drawing conclusions, and summarizing results derived from data analysis to produce business-relevant and actionable conclusions.
- Participation in transforming information into actionable insights.
- Perform routine research and analysis to identify data trends, anomalies, and actionable insights that are applicable to OUC.
- Perform other duties as assigned.
- Analyze conditions or situations with and act appropriately.
- Work independently with little or no supervision.
- Handle flexible job duties that may change on a daily basis depending on staffing and company needs.
- Recognize meter reading irregularities.
- Work around dogs and insects. Communicate clearly and effectively in English both verbally and in writing.
- Use Microsoft Outlook email.
- Have the ability to learn and operate various software applications such as a Customer Information System, Mobile Meter Reading and handheld device software.
- Minimum of six (6) months of experience in utilities customer service or outdoor physical labor (i.e. construction, warehouse, delivery truck driver).
- High school diploma or GED.
- The applicant must have a valid driver\xe2\x80\x99s license and the ability to drive and operate a pickup truck safely.
- All OUC vehicles are equipped with cameras that upon a sudden change in force will trigger the camera to record a few seconds before and after the action that occurred.
- The recording will show what occurred in front and inside the cabin of the vehicle.
- 8 hour shift
- Monday to Friday
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Job Detail
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Job IdJD4251325
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOrlando, FL 32807, United States
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EducationNot mentioned