Trico Electric Cooperative is a member-owned, not-for-profit, distribution cooperative headquartered in Marana, Arizona. We service more than 45,000 Members in rural areas surrounding the City of Tucson across three counties in southern Arizona. At Trico, it s more than just a job and our members are more than just customers. Employees are proud to be part of the co-op family and strongly believe in our mission of delivering safe, affordable and reliable power to those we serve. They take the responsibility of ensuring the power stays on in our communities, this commitment of all employees unites us into the cooperative family. Our present and future success depends on the creative and dedicated employees of our company who demonstrate Trico s Core Values of: Service, Dependability, Innovation, and Integrity. Be part of a community that s driven to meet the needs of the present while contributing to a sustainable future. Trico believes in the importance of investing in Environmental, Social and Governance (ESG) performance. This is a strategic responsibility that Trico is committed to meet the collective needs of our employees and our members. Additional information on our ESG can be found here Trico ESG Report Hourly Wage: $26.52 - $27.92 POSTING PERIOD: March 27th - April 7th ABOUT THE POSITION: The Member Account Representative I position works in a high performance, customer-focused team environment and is responsible for several customer-oriented tasks in a call center environment. These responsibilities include responding to member open/close requests, member inquiries, and requests for account information, negotiating collections arrangements, coordinating service requests, determining the most effective resolution to customer issues and maintaining customer accounts. QUALIFICATIONS: We are looking for a committed worker to join our team that is customer service focused. The successful candidate should have a growth mindset and have attention to detail and strong desire to share ideas to succeed. The candidate should be able to work effectively both independently and collaboratively. For additional details view the link -Member Account Representative I We are committed to providing high quality market competitive benefits to our employees at an affordable cost. Trico offers a comprehensive benefits package that provides affordable health care coverage, encourages employee wellness, provides income protection in the event of death or disability and helps you save for retirement.