Job Description

MDVIP Overview:

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary:

MDVIP Practice Management, LLC is looking for a Medical Office Coordinator to join our team! We offer great benefits, including Health, Dental, Vision, and 401k. We also offer company paid Short-Term and Long-Term Disability plans and a basic Life and AD&D policy.

Facilitates, plans and coordinates the operations of the clinical and front office functions of a Primary Care physician office while ensuring patient satisfaction.

The qualified candidate has a very strong attention to detail, leadership qualities, is focused on producing excellent work standards and repeatable results. Candidate must interact well at all levels within the organization as a team player, with a helpful and patient demeanor. The work environment can be fast-paced, but results are accomplished in a steady, thorough manner to ensure accuracy.
Key Responsibilities:

Essential Duties and Responsibilities

Assists Practice Manager with developing and implementing short and long-term work plans and objectives for Medical Office staff. + Maintains guidelines for quality of patient care by practice staff, prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained. + Responsible for time-clock supervision and paid time off requests.
+ Identifies, analyzes, and resolves issues that may affect practice operations.
Monitors front office staff and acts as first line resource to address office workflow. Assists with the hiring and development of medical office staff. Responsible for various administrative duties to include but not limited to maintaining adequate supply inventory, invoices, processing incoming mail, and office opening and closure process according to established procedures. Manages medical billing processes, including but not limited to charge review, billing, follow-up, refunds, point of service collection, and cash handling. Maintains strict adherence to patient rights and privacy guidelines.

Minimum Qualifications:

Education/Experience/Knowledge:

Associate's degree (A.A.) or equivalent from two-year college or where 2 years of equivalent experience equal to 1 year of schooling. 3+ years of progressive experience in a supervisory or leadership role in a healthcare practice setting. Experience with EHR systems required (Athena preferred). Experience compiling and condensing technical and statistical data for reports and records. Knowledge of organizational policies, procedures, systems and objectives. Knowledge of primary clinical office procedures. Familiarity with medical practice terminology. Proficiency with Microsoft Office Suite (Excel/Powerpoint/Word).

Wrap-up:

Why Join MDVIP?

Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles. Comprehensive benefits: health, dental, vision insurance, and retirement plans. Professional development: access to ongoing training and leadership development programs. Positive work environment: consistently recognized as a Great Place to Work, fostering a culture of collaboration and excellence.
:

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.