Position Summary: Ensure proper processing of health-related transactions, calculate payments, update and maintain files and records, provide suggestions that improve existing policies and procedures, and handle inquiries requiring additional investigation and/or specialized knowledge. Schedule surgical cases for operating room. Research and respond to a variety of routine inquiries and provide information regarding policies and procedures related to patient accounts, fees, Medicare and medical insurance coverage, charges and insurance forms. Qualifications: Required Education:
High School Diploma or equivalent

Required Experience:
2+ years of related experience. Experience providing customer service.

Preferred Experience:
Related experience in a medical billing or insurance or related area in a health-related environment.

Required Skills, Knowledge and Abilities:
Excellent customer service skills. Ability to perform detailed work in a fast-paced environment. Proficiency with basic database, word processing, and spreadsheet applications.

Preferred Skills, Knowledge and Abilities:
Familiarity with health-care or insurance-related databases.
Additional Information: In compliance with NYC\'s Pay Transparency Act, the hourly rate for this position is USD $29.786. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

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