Job Description

Responsibilities include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls.

Essential Functions:

• Professionally greets all patients and escorts them to clinical areas.

• Performs vitals and appropriately documents patient\'s chief concern in medical record.

• Verify all test results are ready for the physician.

• Clean exam rooms/instruments/scopes per protocol.

• Assists in tracking medical and office supplies.

• Distributes/Routes faxes, test results, referral letters, etc. as necessary.

• Answer incoming phone calls and return patient in a timely manner.

• Call in prescriptions as needed.

• Manages EHR desktop communications and alerts/flags.

• Assist physicians during procedures.

• Prepare and date sterile kits per protocol

• Assist in scanning documentation into EHR as needed

• Provides and reviews discharge instruction/educational handouts to patients.

• Assists other members of the clinical team with all patient care activities

• Follows all policies and protocols of the Clinical Director and Director of Clinical Applications

Skills/Experience:

• Qualified Applicant should have at least 1 year experience in a medical office environment.

• Excellent oral and written communication skills required.

• Knowledge of GE-Centricity practice management software and EHR beneficial but not required.

• Knowledge of Microsoft Office software beneficial but not required.

• Ability to operate a computer and basic office equipment.

• Ability to operate a multi-line telephone system.

• Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers.

• Must be well organized and detail-oriented.

• Adheres to all HIPAA privacy and security regulations and guidelines

• Must be aware of and comply with all OSHA standards and guidelines

Environmental/Working Conditions: Medical office environment. Will come in contact with harsh chemicals and hazardous material. PPE must be worn while working with these materials/chemicals.

Work hours: 8:00 a.m. \xe2\x80\x93 5:00 p.m. Occasional overtime and travel may be required.

Physical Demands: Requires sitting, standing and walking associated with a normal office environment. Requires bending, stooping and standing on stools needed to pull and file charts. Manual dexterity needed for using computer keyboard. Responsibilities, skills and working conditions may change as needs arise.

Requirements: Maintain CPR and Medical Assistant certification and High School diploma &/or GED.

Locations: East Broad St., Westerville, Delaware, Bethel Rd., & Floater

PM20

PI227961691

Ohio ENT & Allergy Physicians