Job Description

Overview:

RESPONSIBLE FOR:

Providing leadership and overseeing the daily Patient Connection Center (PCC) pre-service operations, which supports hospital-based or Physician services for Piedmont Healthcare. Functions that report to this position include all centralized pre-service functions (Pre-Registration, Estimate Creation, Coverage Verification, Authorizations, and Patient Liability Collection, and Appointment Scheduling) plus other tangential functions as assigned.

Contact Center Experience Required.

HYBRID SCHEDULE/MUST LIVE IN GEORGIA

MINIMUM EDUCATION REQUIRED:

Bachelor's Degree

MINIMUM EXPERIENCE REQUIRED:

Five (5) years of Revenue Cycle experience or Contact Center experience. Three (3) years leadership experience.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

None

ADDITIONAL QUALIFICATIONS:

Revenue cycle operational management experience in a multi-hospital and/or employed physician environment preferred. Previous experience using Epic preferred.


Responsibilities:

RESPONSIBLE FOR:

Providing leadership and overseeing the daily Patient Connection Center (PCC) pre-service operations, which supports hospital-based or Physician services for Piedmont Healthcare. Functions that report to this position include all centralized pre-service functions (Pre-Registration, Estimate Creation, Coverage Verification, Authorizations, and Patient Liability Collection, and Appointment Scheduling) plus other tangential functions as assigned.

Contact Center Experience Required.

HYBRID SCHEDULE/MUST LIVE IN GEORGIA


Qualifications:

MINIMUM EDUCATION REQUIRED:

Bachelor's Degree

MINIMUM EXPERIENCE REQUIRED:

Five (5) years of Revenue Cycle experience or Contact Center experience. Three (3) years leadership experience.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

None

ADDITIONAL QUALIFICATIONS:

Revenue cycle operational management experience in a multi-hospital and/or employed physician environment preferred. Previous experience using Epic preferred.


Business Unit : Name: Piedmont Healthcare