Job Description

Position

: Manager, Information Systems

Salary Range:

$120k - $145k

Location:

Baltimore, MD (On-site)

About Pharmaron

Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.


We're proud of the impact we make and just last year, we supported over

780 discovery projects

,

1,000+ CMC programmes

, and

1,000+ clinical trials

across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than

3,000 global customers

. To learn more, visit www.pharmaron.com.

Job Overview:

The Manager, Information Systems will oversee the site's IT infrastructure, applications, and systems to ensure they are secure, efficient, and compliant with GxP standards. You'll collaborate with scientific, operational, and business leaders to implement innovative technology solutions, manage a skilled IS team, and play a key role in shaping the site's digital strategy as our operations continue to grow.


This is an ideal opportunity for an IT leader who thrives in a hands-on, collaborative environment and wants to make a direct impact supporting scientists developing the next generation of therapies.

Key Responsibilities:

Lead the management and maintenance of all site technology infrastructure, including hardware, software, and network systems. Integrate Lean/Kaizen principles to streamline IS processes and improve operational efficiency. Oversee helpdesk operations to ensure timely resolution of user requests and technical issues. Partner with site and corporate leadership to evaluate, implement, and optimize business and scientific systems. Mentor, develop, and manage a growing team of IS and IT professionals, fostering a culture of collaboration and accountability. Ensure compliance with internal policies, GxP, and applicable regulatory standards through proactive system validation and documentation. Support end-user training initiatives and deliver solutions that enhance productivity and compliance. Collaborate with the Director of IT and cross-functional teams to plan and execute technology projects. Maintain readiness for audits and inspections; provide expert support for regulatory reviews. Remain reasonably available for emergency technical support outside normal business hours.

What We're Looking For:

Bachelor's Degree + 5 years, or at least 10 years of experience in at least 2 of the following areas: + SharePoint Administration
+ M365 Applications
+ Software Configuration
+ Applications Support
+ Computer System Validation
5+ years of leadership experience, including managing or mentoring technical teams. Strong understanding of GxP environments and regulatory compliance requirements. Excellent communication, organizational, and problem-solving skills with the ability to engage effectively across departments.

Preferred Experience:

ERP, scheduling, or inventory systems eSource, EDC, or lab information systems Data logging, AI/ML, or data collection technologies Familiarity with SAS or R environments

Why Pharmaron?

Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.

Collaborative Culture:

You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.

Benefits:

As part of our commitment to your well-being, we offer a comprehensive benefits package:

Insurance including Medical, DentalVision with significant employer contributions Employer-funded Health Reimbursement Account HealthcareDependent Care Flexible Spending Accounts 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance 401k plan with generous employer match Access to an Employee Assistance Program

How to Apply:

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!


As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.


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