Provides sales operations support for all Cox Business Channels through enterprise-wide sales systems and tools functional thought leadership and standardization. This role is responsible for the identification, analysis, strategic planning, and prioritization of sales related current and future state planning requirements with stakeholders including functional enablement as the subject matter expert in salesforce.com. You will work with Finance, HR, Technology and Sales to develop revenue generation, channel optimization, new products, and other impacting programs to increase sales productivity along with driving efficiencies for Cox Business. The Manager of Sales Tools and CRM Effectiveness develops content, analysis and tools aligned with product and service business objectives. Manages the development and implementation of CRM initiatives and programs to meet business objectives and elevate overall sales channel/systems functional competencies.
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