Job Description

job summary:
Randstad Technologies is seeking an M365 Application Admin for an exciting permenant position with one of our Kansas City area clients. This is a hybrid scheudle position with the opportunity to work remotely and in the office.

Requirements:

- 3+ years of experience in change management / digital adoption experience

- Very deep understanding of Office 365

- Experience with Azure Active Directory (AD) Groups and M365 Groups

- Experience with M365 guest access

- Experience with Microsoft Teams third-party app integration

- Experience implementing governance and life cycle management for Microsoft Teams

- Experience with Microsoft Teams Templates

- Knowledge of existing and emerging M365 technologies

- Knowledge of PowerShell scripting, beyond running single cmdlets

- Ability to work collaboratively with others, take the initiative to troubleshoot issues, and offer guidance and recommendations for improvements

- Review upcoming Microsoft patch updates, O365 updates, assess, test, and validate for specific applications

- Perform such other/additional duties as may from time to time be assigned.

- Experience in voice and video, and Audio and Video technologies, including Microsoft Skype, Microsoft Teams, telecommunications, and network engineering

- Knowledge of Microsoft web technologies, including Graph API

- Knowledge of networking, DHCP, TCP/IP, DNS, subnetting, and firewalls

- Ability to utilize tools, including PowerShell scripting, Power Platform, or Graph API to automate business processes

- Ability to support Microsoft Teams and SharePoint Online

- Microsoft Teams Administrator Certification

- Experience in using metrics and indicators to drive adoption and process improvements

- deep troubleshooting ability including performing root cause analysis

- great communication ability, both verbal and written

- Ability to effectively prioritize and execute tasks while under pressure

- Ability to multi-task in a results-oriented environment with little supervision

EDUCATION AND CERTIFICATIONS:

Degree in the field of Computer Science, Information Management Systems or required work experience

Desired: Microsoft M365 Certification or similar

EXPERIENCE REQUIRED:

7 years related work experience

location: Kansas City, Missouri
job type: Permanent
salary: $100,000 - 130,000 per year
work hours: 8am to 4pm
education: Bachelors

responsibilities:
- Work closely with leadership and the SharePoint team to provide input and help lead the strategic direction of the Microsoft Teams migration and rollout

- Manage the day-to-day operations and support of cloud-based services under the M356 umbrella with an emphasis on SharePoint, OneDrive, Teams and Viva.

- Develop an overall governance strategy for the M365 Applications (Teams, SharePoint, Viva etc).

- Manage projects from requirements through delivery using our standard methodology

- Coordination of break/fixes/patches and support small enhancements

- Review upcoming Microsoft patch updates, O365 updates, assess, test, and validate for specific applications

- Analyze and report on operational metrics to understand performance and to ensure success in process improvements

- Perform such other/additional duties as may from time to time be assigned

- Experience driving and reporting on digital workplace technology adoption

- Ability to facilitate discussions and training modules

- Understand technical possibilities and limitations of the tools to brainstorm creative solutions

- Passionate about digital adoption, with a consultative and customer service orientation

- Drive MS Teams migration and deployment planning, testing and execution

- Troubleshoot and resolve issues related to Teams migration/deployment

- Stay up to date with new features and updates to the Microsoft Teams platform

- Manage and monitor usage analytics to understand and share adoption analysis with leadership

- Develop and implement best practices for using Microsoft Teams and contribute to end-user learning curricula and materials

- Provide guidance and technical support to Support Desk and Regional Techs

- Troubleshoot escalated issues related to the Microsoft Teams platform

qualifications:

• Experience level: Experienced
• Minimum 3 years of experience

• Education: Bachelors

skills: * M365 (3 years of experience is required)

• Azure Active Directory (1 year of experience is preferred)
• Change management (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad