Loan Payment Specialist
Baltimore, MD 21202, United States
Job Description
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Dominion Financial Services, LLC is seeking a top-notch Loan Payment Specialist for immediate hire! Dominion Financial Services, LLC (\xe2\x80\x9cDFS\xe2\x80\x9d) is a growing and successful Lender located in Baltimore, MD that lends to Real Estate Investors in all states. Established in 2002, Dominion is an Operating company of DFS and is a leading provider in all Real Estate related services. Excellent opportunity for a fast-paced learner in one of Baltimore\xe2\x80\x99s dynamic lending companies. This individual will report to the Loan Servicing Manager. Our Company\'s Core Values
- Integrity
- Accountable & Dependable
- Team Centric
- System & Process Oriented
- Service Ethic
- Organized Efficiency - risk management & compliance
- Be responsible for management and collection of outstanding accounts
- Make borrower calls regarding late payments and payment plans
- Complete REO list monitoring for payment workouts and collections
- Review and audit monthly mortgage statements and late statements
- Provide weekly collections reporting to management
- Identify overpayments and interest refunds due
- Set up Bank ACH
- Update multiple spreadsheets for tracking of new ACH account setup
- Process ACH payments and returns
- Respond to customers questions + issues through Freshdesk (email ticketing system)
- Contact customers regarding late payments or issues with ACHs, checks or wires
- Reply to customers questions via email and phone call
- Document deposits, new loans, paid off loans in Excel
- Minimum 5 years of commercial and/or construction loan collections, servicing, loan documentation or related job experience in the financial industry.
- Proficient in MS Office particularly MS Excel and MS Word.
- A knowledge of Sales Force is Favorable but not required
- Google Sheets is a Plus
- Must possess excellent analytical and problem solving skills, be detailed oriented with a commitment to a high level of data integrity and accuracy.
- Knowledge of General Ledger balancing and common banking transactions.
- Ability to Multitask
- Ability to Adapt to Process Changes and Direction
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- 8 hour shift
- Monday to Friday
- Health insurance
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Job Detail
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Job IdJD4262190
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBaltimore, MD 21202, United States
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EducationNot mentioned