Primary Purpose: (Summary of major reason this job exists)
Flood Specialists are members of the Central Loan Operations Servicing area and are responsible for assisting with the day-to-day servicing and monitoring of properties that are located in a special flood hazard area. The Flood Specialists will also be responsible for assisting the branch personnel and other areas of the bank with any flood related questions and issues.
Principal Duties and Responsibilities:
Provide administrative and/or operational support within or more of the following loan areas: Pre Closing, Post Closing, or Servicing.
Work with Lending Staff in resolving flood discrepancies
Perform flood insurance calculations
Review loan documentation and various systems to insure compliance with the flood regulation.
Maintain knowledge of the flood and escrow requirements pursuant to loan policy and federal regulations
Review Private Flood Policies to comply with the Private Flood Insurance Rule
Collaborate with management and various vendors to resolve flood discrepancies
Work with Quality Control to insure controls are in place
Understand and follow general loan policy
Work with Management and other departments to implement procedures, processes, and controls when regulation changes.
Job Specifications: (Knowledge, skills, and abilities normally required for competent performance in the job)
High School Diploma
Preferred College degree or applicable work experience
Good organizational and analytical skills
Detail Oriented
Understanding of loan products and functionality
Professional written and oral communication skills.
Ability to complete processes and meet deadlines
Basic knowledge of lending processes and procedures and loan documentation
Ability to operate standard computer and office equipment
Ability to adapt to changing environments as workflow is adjusted for regulatory and workflow changes
General knowledge surrounding escrow and insurance preferred
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
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Education
RequiredHigh School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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