Job Description

Description
Duration of nonpermanent position: Up to 12 months
The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference by serving the State of Washington. Our people are our most valuable resource: energetic, innovative thinkers who care equally about producing quality work and developing a culture that is great for all our employees.
The BIIA is a medium-sized state agency under the administration of three full-time Board Members. It is independent from the Department of Labor and Industries (L&I). The BIIA hears appeals from decisions made by L&I in several areas. The three principal types of appeals are:

• Industrial insurance (workers' compensation).
• Safety citations under the Washington Industrial Safety and Health Act (WISHA).
• Employer Premiums (Tax Assessment and Classification).

The BIIA is a great place to work! You can read employee testimonials on our website at .
Duties
Duties include, but are not limited to:
Independently processing incoming electronic documents; opening and reviewing incoming documents from the electronic portal by legal significance and routing to the appropriate docket file and recipient.
Independently processing incoming and outgoing agency faxes.
Receiving all mail. Date-stamping documents and scanning mail so that it can be processed through the portal if necessary.
Reviewing and organizing boxes of records related to a public records request. Examining and identifying documents responsive to specific criteria and accuracy.
Unbinding, collating, and preparing documents for scanning or digital reproduction. Scanning and converting paper records into digital files. Reassembling and rebinding documents in their original order and condition after scanning. Reporting issues such as missing or damaged documents.
Qualifications
MINIMUM QUALIFICATIONS
Option 1: High School graduation or GED and two (2) years of clerical or administrative experience.
Option 2: High School graduation or GED and one (1) year of legal office experience.
Option 3: An AA degree and one (1) year of clerical or administrative experience.
Option 4: A bachelor's degree in any field.
JOB-SPECIFIC COMPETENCIES
Ability to operate standard office equipment, including scanners, copiers, and computers.
Strong verbal and written communication skills.
Exceptional keyboarding skills.
Ability to perform research.
Ability to assist customers regarding inquiries, complaints or problems.
Ability to multitask, prioritize workload, and effectively manage time.
Ability to lift boxes and push a cart that may become heavy and cumbersome.
CORE COMPETENCIES

• Customer Focus - Builds and maintains internal and external customer satisfaction with the services offered by the organization.
• Relationship Building - Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
• Ethics and Integrity - Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
• Adaptability to Changing Needs/Flexibility - Embraces changing business needs and adapts approach, goals, and methods to achieve success.
• Accountability - Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
• Effective Respectful Communications - In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
• Safety Focus - Adhere to all workplace safety laws, regulations, standards and practices.

Supplemental Information
BENEFITS
This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program. Tuition Reimbursement is available for eligible employees subject to guidelines and funding. You can find more information about benefits at .
NOTES

• Duration: This is a non-permanent position of up to 12 months.
• Duty Station: The official duty station is the Olympia office, with a possibility of remote work on a limited basis.
• Work Schedule: 8:00am to 5:00pm, Monday through Friday.
• This position is included in the bargaining unit represented by the Washington Federation of State Employees.
• This recruitment may be used to fill any additional vacancies that occur within 60 days of this position being filled.

APPLICATION PROCESS: To be considered for this position, you must submit the following with your online application:

• A cover letter addressing the qualifications for this position.
• A current resume
• A list of at least three professional references

The cover letter and resume must be included using the Add Attachment(s) field (please do not use the text resume within the online application). **If you do not include all of the required information by the closing date, your application will not be considered.** If you need assistance, please contact the BIIA Human Resources Office (360) 753-9639.
The Board of Industrial Insurance Appeals is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam-era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may contact the Human Resources Office at 360-753-9639 or .

Skills Required