Job Description

GENERAL SUMMARY:

This position has a primary responsibility of providing account level support to Servicers and the Legal Services department. Position is responsible for tracking, reviewing, notarizing, and updating DebtNext for all incoming and outgoing Affidavits and other sworn statements.

DUTIES AND RESPONSIBLITIES:

Assist with review of Affidavit Mailbox, only as requested

Assist with the review, execution, and notarization of Affidavits,

Print Affidavit Requests, Scan Executed Documents, and update activity appends for Affidavit Tracker during the various stages of the process,

Create coversheets for batches, prepare mailing labels, and document System of Record once mailed

Upload executed affidavits to SFTP & ShareFile

Upload media to System of Record

Contact firms for Affidavit rejections and corrections

Miscellaneous other department tasks and training as necessary

QUALIFICATIONS AND EXPERIENCE:

High school graduate or GED supplemented by additional training in Microsoft Office products, specifically Microsoft Excel or other advanced software applications. Previous experience at a minimum of five years in developing and/or maintaining complex Excel spreadsheets and/or other database systems; or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.

PERFORMANCE STANDARDS:

Working knowledge of Industry Specific Regulatory Requirements including FDCPA, FCRA, TCPA, GLBA, SCRA, UDAAP, and other Applicable laws, rules, and regulations.

Ability to use Microsoft Excel, Word, and Outlook,

Ability to learn company specific policies and procedures

Ability to learn industry specific software Organization and Prioritization of work while adhering to deadlines Effective communication with both technical and non-technical personnel as applied to interaction with co-workers, supervisor, management, or clients, etc., sufficient to exchange or convey information and to receive work direction. Ability to Handle multiple projects simultaneously
Job Type: Full-time

Pay: $47,726.00 - $51,816.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance
Education:

High school or equivalent (Preferred)
Experience:

affidavit: 1 year (Preferred) debt collections: 1 year (Preferred)
Language:

English (Required)
Ability to Commute:

Duluth, GA 30096 (Required)
Work Location: Hybrid remote in Duluth, GA 30096