Leasing Consultant
Fishers, IN, United States
Job Description
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Job Details
Job Location
Flats at Fishers Market Place - Fishers, IN
Position Type
Full Time
Job Shift
Day
Job Category
Real Estate
Leasing Consultant
Leasing Consultant Summary The Leasing Consultant is the property\xe2\x80\x99s sales representative whose primary duties are to greet prospects, to professionally present the features and benefits of their assigned community, and to properly secure lease agreements from qualified persons. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities. Tasks/Duties Duties and Responsibilities:
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
- Inspects models and \xe2\x80\x9cmarket ready\xe2\x80\x9d vacancies daily to ensure cleanliness.
- Answers incoming telephone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to Assistant Manager or Property Manager when appropriate.
- Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
- Maintains awareness of local market conditions and trends. Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.
- Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
- Completes all lease paperwork including related addenda and accepts rents and deposits.
- Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
- Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
- Inventories office supplies on periodic basis and reports needs to Property Manager.
- Organizes and files appropriate reports, leases and paperwork.
- Attends company meetings when requested.
- Assists Property Manager and Assistant Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
- Performs any additional duties assigned by Property Manager, Assistant Manager or Regional Property Manager.
- Calendar and scheduling software \xe2\x80\x94 Google Drive
- Desktop publishing software \xe2\x80\x94 Digital contract software; Microsoft Publisher
- Electronic mail software - Microsoft Outlook
- Spreadsheet software - Microsoft Excel
- Word processing software - Google Docs ; Microsoft Word
- Active Listening \xe2\x80\x94 Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking \xe2\x80\x94 Talking to others to convey information effectively.
- Negotiation \xe2\x80\x94 Bringing others together and trying to reconcile differences.
- Coordination \xe2\x80\x94 Adjusting actions in relation to others\' actions.
- Social Perceptiveness \xe2\x80\x94 Being aware of others\' reactions and understanding why they react as they do.
- Customer and Personal Service \xe2\x80\x94 Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing \xe2\x80\x94 Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language \xe2\x80\x94 Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government \xe2\x80\x94 Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administrative \xe2\x80\x94 Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Communications and Media \xe2\x80\x94 Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Computers and Electronics \xe2\x80\x94 Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Building and Construction \xe2\x80\x94 Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Economics and Accounting \xe2\x80\x94 Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Oral Comprehension \xe2\x80\x94 The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression \xe2\x80\x94 The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity \xe2\x80\x94 The ability to speak clearly so others can understand you.
- Speech Recognition \xe2\x80\x94 The ability to identify and understand the speech of another person.
- Written Comprehension \xe2\x80\x94 The ability to read and understand information and ideas presented in writing.
- Independence \xe2\x80\x94 This work value allows employees to work on their own and make decisions.
- Achievement \xe2\x80\x94 Results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.
- Relationships \xe2\x80\x94 Allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Qualifications
Work Styles
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team, as well as completing assignments independently.
- Takes instructions from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, and guests and in the public in a professional and pleasant manner
- Leasing Professional (NALP) desired but not required.
- Non-Exempt (eligible for overtime).
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Job Detail
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Job IdJD4251903
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFishers, IN, United States
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EducationNot mentioned