Overview:
At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary:
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants.
Responsibilities:
Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
Complete lease form or agreement and collect rental deposit
Market the property effectively by answering questions, conducting tours, and promoting community amenities
Have a thorough knowledge of lease terms, specifications and all community policies
Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP's. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
Regular "shopping" of competitive properties and remaining knowledgeable of market conditions
Develop and maintain an on-going resident retention program under direction of Property Manager
Maintain all resident and property files
Courteous and efficient handling of resident requests and complaints
Maintain a professional appearance and attitude at all times
Education and Experience:
Qualified candidates will have 1+ years tax credit experience
Property leasing, sales and/or customer experience
HUD rules and regulations, as well as policies and procedures of low-income housing programs
Excellent follow up skills via email and phone
Onesite experience a plus
Experience with Microsoft Office Suite including Word and Excel
Qualifications:
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