Job Description

Position Title: Lead Technician \xe2\x80\x93 Tech Level 1
Team: Integration
Manager: Installation Supervisor
Office Location: Wixom, MI

Essential Job Duties:

• Lead any size integration project with multiple staff/sub-contractors and bring to 100% completion
• Forecast job needs including materials and manpower
• Fully commission any system by themselves. This includes:
  
  • Setting audio levels and gain structure
  • Color balance displays
  • Resolution management
  • System operation testing
  • Flawless system after commissioning is complete.
• Measure job completion readiness for engineering/programming team
• Lead post project discussions as needed
• Follow and enforce QAT process
• Make recommendations based on applicable codes, standards and best practices during the installation of a project.
• Call vendor tech support and start RMAs as required
• Provide a daily job report to all necessary parties (if project lead). This will provide status of the job, issues encountered, future parts needed, and hours required to complete the project
• Detailed and timely communication with project managers and install supervisor.

• Must be fully vaccinated - This is a requirement of the job as some of our clients require proof of vaccination to permit technicians on site.
• CTS-I certification
• Advanced network knowledge
  • Mastery knowledge to setup Wi-Fi network that supports AV installation
  • Understanding of set up required for AV over IP devices
  • Set up large networks, Dante, static IP etc.
• Works well under pressure and time sensitive initiatives
• Ability to negotiate and resolve conflicts.
• Committed to continuous self-development.
• Advanced troubleshooting skills
• Advanced rack skills
• Installation of LED and Flat panel video walls
• Advanced system commissioning
• Biamp Tesira Forte online training certification
• Crestron Toolbox online training course.
• Crestron 101 training certification
• Ability to load programmer provided control code
• Ability to load device firmware and software
• Ability to setup and load basic Biamp audio configuration.
• Must have valid Crestron, AMX, Biamp, and Extron log in credentials
• Possess a current valid driver\xe2\x80\x99s license
• Presentable and professional in appearance

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Individuals may need to sit or stand as needed, may require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as are required throughout the workday. Proper lifting techniques required. Position requires the ability to lift 50 pounds.