Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.


As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Description:


The Lead Clinic Informatics Specialist is a critical member of the Scribe Program. They champion the organization's mission to provide high quality patient care by leading their Clinic Scribe team. The Lead Clinic Scribe acts as an in-clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation of any new clinic initiatives. In addition, they will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each clinic. This new addition to the team will be responsible for ensuring the smooth day to day operations of these essential activities.



Core Responsibilities:



Lead a team of 4-5 Clinic Scribes



Ongoing training and support of Clinic Scribes



In-clinic point person for coding and workflow questions



Wellness Review Visit Review assistance



Coordinate Regional Scribe coverage



Observe and record patient encounters/examinations



Document patient information, history and diagnoses



Assist in medical management



Document medical decision making



Other duties, as assigned



What are we looking for?



Ability to succeed in a fast-paced, ever-changing environment



Self-starter with high degree of drive, initiative, and follow through



Exceptional interpersonal, written and verbal communication skills



Expert in accurate and specific documentation



Commitment to company vision



2-5 years of prior relevant experience



At least 6 months of experience as a Clinic Informatics Specialist (Scribe)



High school diploma
Requisition Requisition

Company: Oak Street Health

Title: Lead Clinic Scribe

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit

http://www.oakstreethealth.com

.

Role Description

The Lead Clinic Scribe is a critical member of the Scribe Program. S/he champions the organization's mission to provide high quality patient care by leading her/his Clinic Scribe team. The Lead Clinic Scribe acts as an in-Clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation any new Clinic initiatives. In addition, s/he will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each Clinic. This new addition to the Oak Street Health team will be responsible for ensuring the smooth day to day operations of these essential activities.

Responsibilities

+

Lead a team of 3-7 Center Scribes

+

Ongoing training and support of Local and National Scribes

+

In-clinic point person for coding and workflow questions, including acting as center expert for new workflows

+

Understand center clinical documentation performance and support identification of Center CIS and clinical documentation improvement opportunities

+

WRV Review assistance

+

Coordinating Regional Scribe coverage

+

Observing and recording patient encounters/examinations

+

Documenting patient information, history, and diagnoses

+

Assisting in medical management

+

Documenting medical decision making

What we're looking for:

+

Ability to succeed in a fast-paced, ever-changing environment

+

Self-starter with high degree of drive, initiative, and follow through

+

Exceptional interpersonal, written and verbal communication skills

+

Expert in accurate and specific documentation

+

Commitment to company vision

+

At least 6 months of experience as a Scribe

+

US work authorization

Why Oak Street?

Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:

+

The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.

+

Paid vacation/sick time, retirement options, as well as health, vision and dental benefits

+

Brand new, beautiful working environment

+

Supportive and fun culture

+

High levels of responsibility and rapid advancement

+

Opportunity to be at the forefront of a revolution in healthcare

Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:


$17.00 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.



Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options,

a

401(k) plan

(including matching company contributions), and an

employee stock purchase plan

.

No-cost programs for all colleagues

including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues

including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits


We anticipate the application window for this opening will close on: 12/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.