The Project Coordinator supports the daily operations of our restoration projects by organizing schedules, managing communication, and ensuring all project documentation is accurate and complete. This role acts as the central point of contact between clients, field teams, vendors, and insurance representatives. The Project Coordinator helps keep projects moving smoothly from initial assignment through to completion, playing a key role in delivering high-quality, timely service to every client.
Duties
Coordinate job schedules, crew assignments, and project timelines to support on-time job completion
Communicate with clients to provide updates, answer questions, and schedule site visits
Assist with collecting and organizing project documentation (photos, contracts, work authorizations, materials receipts, insurance paperwork)
Track project progress and help resolve scheduling, supply, or documentation issues
Maintain up-to-date records in project management/job tracking software
Communicate job status updates with team members, management, and insurance contacts as needed
Support inspection, and vendor coordination for each job
Help ensure all restoration industry, safety, and company compliance standards are followed
Assist with job close-out paperwork and customer satisfaction follow-ups
Experience
Experience in project coordination, office administration, or restoration/construction support preferred
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Ability to prioritize tasks, manage timelines, and juggle multiple projects
Proficient with basic computer applications (email, web, Microsoft Office/Google Workspace)
Experience with project management software or job tracking tools is a plus
Bilingual (Spanish/English) preferred but not required
Work Environment:
Office-based with occasional site visits
Fast-paced, team-focused restoration company
Some after-hours coordination may be required during busy periods
Job Type: Part-time
Pay: $23.00 - $27.00 per hour
Expected hours: 20 - 35 per week
Benefits:
Employee discount
Flexible schedule
Referral program
Work Location: In person
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