Job Description

Confidential Key Account Manager - Precision Machinery

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Location:

Farmington Hills, MI

Pay:

Competitive - Based on Experience

Company:

Confidential - Global Leader in Advanced Machining and Automation Systems

About the Company

Join a global innovator in

high-precision machining and automation technology

, serving major automotive and industrial manufacturers worldwide. This company specializes in the design, engineering, and integration of

custom machine tools, honing systems, and advanced production solutions

. Their reputation is built on engineering excellence, customer partnership, and precision craftsmanship.


(This opportunity is managed confidentially by Connect Force Recruiting on behalf of the client.)

Position Summary

The

Key Account Manager (KAM)

serves as the primary liaison between the company and key strategic customers, ensuring long-term satisfaction, retention, and business growth. This role combines

relationship management, strategic sales, and technical coordination

, working closely with internal engineering and proposal teams to deliver value-driven solutions that meet complex manufacturing challenges.


The ideal candidate understands both the

technical and business sides of industrial machinery

-- someone who can discuss automation systems confidently while maintaining strong commercial acumen and client trust.

Key Responsibilities

Serve as the

main point of contact

for assigned major OEM and Tier 1 manufacturing customers. Develop and maintain a

deep understanding of each client's processes, pain points, and future capital plans

. Identify and pursue opportunities for new machinery, rebuilds, retrofits, and service contracts. Collaborate with Proposal Engineers to prepare detailed technical quotations and commercial offers. Negotiate terms, pricing, and delivery schedules while ensuring alignment with internal cost objectives. Monitor ongoing projects to ensure customer expectations are met throughout the build and delivery cycle. Provide customer feedback to engineering, production, and service teams to drive continuous improvement. Maintain accurate forecasts, sales reports, and CRM data to support leadership decision-making. Represent the company professionally at customer meetings, trade shows, and technical presentations.

Must-Have Qualifications

?

5+ years of account management or technical sales experience

in the

machine tool, automation, or capital equipment industry

? Strong technical understanding of

precision machinery, automation systems, or mechanical engineering concepts

? Proven ability to manage complex accounts and multi-phase projects


? Excellent

communication, negotiation, and presentation skills

? Experience preparing and reviewing

quotes, proposals, and contracts

? Willingness to travel domestically and internationally as needed (10-20%)

Preferred Qualifications

Bachelor's degree in Engineering, Business, or related field Experience supporting or selling to

automotive OEMs or Tier 1 suppliers

Familiarity with

CRM tools

(Salesforce, HubSpot, etc.) Ability to collaborate cross-functionally with engineering and service teams

Why This Role is Exciting

Be the

strategic voice of the customer

within a globally respected precision machinery company. Represent

cutting-edge machine technology

trusted by top manufacturers worldwide. Join a tight-knit team that values collaboration, quality, and long-term partnerships. Enjoy a

hybrid role

balancing technical engagement, business strategy, and customer relationships.

How to Apply

This is a

confidential opportunity

managed by

Connect Force Recruiting

.


Qualified candidates will be contacted directly for an initial interview discussion.