Job Description

Job Summary
The

Program Manager

for the

MS Supply Chain Management

and

MS Management Science

programs at the

Jindal School of Management (

JSOM

)

plays a vital role in shaping the academic and professional journeys of future technology leaders.



In this dynamic position, you will work closely with the Program Director to support program operations, lead student engagement initiatives, manage catalog changes, conduct program assessments, generate reports, coordinate orientations and internships, engage with industry advisory boards, collaborate with faculty and campus partners to enhance the student experience, and perform other related duties within the Operations Management area as needed.

This role places a strong emphasis on student services from recruitment through graduation and into job placement, including supporting career development opportunities through mentoring and networking. The position offers the opportunity to directly influence student outcomes while building strong industry connections. If you are a proactive, student-centered professional who thrives in a collaborative and innovative environment, we invite you to join our team and help elevate one of the most impactful programs at JSOM.
Minimum Education and Experience
Bachelor's degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.
Preferred Education and Experience

Preferred Education and Experience:

Master's degree preferred. Experience working in higher education Demonstrated ability to develop and maintain effective relationships across various stakeholder groups Ability to work independently and collaboratively within a team environment Strong interpersonal skills and customer relationship management experience
Other Qualifications
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities

Essential Duties and Responsibilities:

Student Services

Participate in prospective student events and orientation programs. Provide holistic advising to students from admission process through graduation, including guidance on scholarships, academic planning, course selection, and career placement. Collaborate closely with the Advising Office to identify, address, and resolve student concerns. Organize and host information sessions to recruit and enhance student communication and engagement. Develop and implement alumni engagement initiatives, such as guest lectures, panel discussions, mentorship programs, resume reviews, and social events. Monitor and report on key program metrics, including admissions, retention, job placements, internships, and industry engagement. Supervise student organizations and coordinate the efforts of program ambassadors.

Other Duties

Support the department and Dean's Office with program-related reports, initiatives and special projects as needed.

Knowledge, Skills, and Abilities (

KSA

):

Strong verbal and written communication skills, time management, presentation and facilitation skills Strong MS Excel skills for creating managerial reports and ability to manage multiple academic projects Strong analytical and results-driven skills and mindset with adaptability in dynamic, fast-paced environments
Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information

Work Notice:

Work will be performed on-site and in person.

What We Can Offer:

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:

Competitive Salary

Tuition Benefits

Internal Training

Medical insurance - including

100% paid employee medical coverage for full-time employees

Dental Insurance

Vision Insurance

Long and short-term disability

Retirement Plan Options

Paid time off

Paid Holidays All UT Dallas employees have access to various

professional development

opportunities

, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.



Visit

https://hr.utdallas.edu/employees/benefits/

for more information.
Special Instructions Summary Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.




2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the

ADA

Coordinator

.

For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.