Job Description

Project Engineer:

When was the last time you truly enjoyed going to work? It is an ideal time to join our highly talented and growing team. We are looking for individuals that have a strong desire to learn and are driven by having a positive impact on both Spade and our clients. We put great focus on training as well as earning new industry certifications.

About Spade Technology:

Spade Technology is a twenty-year young outsourced IT company based out of Mansfield, Massachusetts. We have one simple goal: to provide the same kind of IT solutions expected by large-scale corporations to small and mid-sized businesses. How do we do this? We deliver real business value \xe2\x80\x93 getting to know your business, implementing best practices, proactively managing your technology, and aligning your technology investment with your business goals to truly boost your bottom line.

We understand the importance of fixing issues quickly, however, we believe it\xe2\x80\x99s more important to prevent those issues from occurring in the first place \xe2\x80\x93 and that\xe2\x80\x99s where our proactive approach comes in: we stay proactive and strive to help you think of your IT as a strategic advantage as opposed to another necessary expense

Benefits of Working at Spade Technology:

• The stability of a twenty-year-old company with the growth, excitement, and career potential of a startup
• Work with cutting edge technology everyday
• A strong focus on your industry training and certification including company paid for education and exams
• A team of highly motivated, extremely talented, fun and friendly engineers
• Competitive salary and benefits
• A place where ambition, loyalty, and exceptional performance will be noticed and rewarded
• A clear company vision and mission

Position Summary:

Are you ambitious, organized, and solution-focused? We are a fast-growing IT Support company in need of an experienced Project Engineer to join our team in providing exceptional IT services to small and medium-sized businesses throughout Massachusetts, Rhode Island, and Southern New Hampshire. Our Project Engineers work on multiple IT implementation projects centering around Cloud, Windows Server, Microsoft O365, basic L2/L3 networking and firewall configuration. Common projects include: soup-to-nuts network builds/redesign; AD upgrades/migrations/mergers; office moves; ISP changes; server migrations & domain upgrades, using virtualization and cloud environments; SharePoint data migration and Azure AD join. The Senior Project Engineer possess a broad range of both technical and business skills, as well as the ability to work with clients and vendors to ensure projects are completed on-time and within budget constraints.

Essential Duties and Responsibilities:

• Work directly with clients and vendors to execute IT projects on-time and within scope/budget.

• Help ensure projects remain within scope and escalate concerns.
• Common projects include; Server migrations (virtual & physical), Firewalls, Switches, ISP Configs, Site Build Outs, application migrations/deployment, O365 deployment, O365 migrations, VOIP, wireless deployment, email encryption, DUO MFA, Cloud migrations, etc.
• Provide support with initial project scope/design
• Incident escalation, especially for complex network issues
• Coach and mentor other support staff, particularly new and junior staff to develop skills and improve understanding and adherence to Spade\xe2\x80\x99s standards, processes, and procedures
• Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve operations
• Keep manager informed of issues that may impact the organization
• Provide leadership in tone, actions, and execution

Technical Requirements:

• 5+ years of experience working on IT implementation projects.
• Experience with cloud server deployment

• OneDrive, Azure, InTune
• In-depth understanding Microsoft Windows Server technologies; including Active Directory theory and design.
• Experience with server migrations & domain upgrades, using virtualization and cloud environments.
• SharePoint Data Migration and SharePoint Design.
• Experience building and maintaining Microsoft-centric LAN environments (commercial grade) from the ground up, including associated needs such as DNS, DHCP, ISP management, backups, etc.
• Experience configuring multiple firewalls (SonicWALL, Cisco) from scratch, based on business needs and security best practices.
• Experience with O365 Email Migrations.
• Experience with Cloud Server Deployment
• In-depth understanding with Microsoft Exchange Server, including design best practices and troubleshooting.
• Experience with server encryption and network hardening.

Additional Requirements:

• Experience working with vendors to ensure projects are completed on-time/within budget.
• Ability to follow and produce written step-by-step procedures for unfamiliar technology.
• Ability to execute overlapping projects.
• Teamwork and mentoring of junior staff.
• Ability to anticipate and solve problems.
• Adaptability and strong project management skills.

Preferred Technical Experience:

• Experience implementing IT projects for small to mid-sized businesses
• Routing, VLAN, and virtualization experience is a plus.
• Terminal Services/Remote Desktop (application server) and/or Citrix experience is a plus
• Experience with email security framework; threat protection, encryption, retention policy and integrity

• SPF, DKIM and DMARC
• Experience integrating Duo Security multi-factor authentication applications

Compensation:

Spade Technology offers excellent compensation and benefits, including competitive salaries commensurate with experience, 401(k) and a generous vacation plan.

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Spade Technology