Job Description

The Role

As a member of Chemicals, Products & Site Operations (CPSO SOM) at Shell, you will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally as Shell transforms its business to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. In your program and project management career at Shell you will be expected to enact change and deliver value globally across business lines and geographies. The Delivery Manager role is dedicated for end to end project delivery at our Energy & Chemical Park in the United States. Taking accountability for delivery performance, meeting customer expectations, and driving future project demand. Delivery Managers plan, execute, and control a project or set of related projects to meet identified business requirements and deliver business value, through acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, risk, quality and benefits. Shell is looking for Program and Project Management professionals with proficiency across the following five key dimensions:

• Program and project delivery skills in both agile and waterfall methodologies;
• Domain knowledge and skills in Chemicals and products, Finance, Legal, HR, and Capital Project lines of business and functions;
• Technology skills, such as cloud, mobile, software-as-a-service, and digital platforms;
• Professional skills, such as leadership, communication and resilience; and
• Entrepreneurial skills, such as a business-value mindset, critical thinking, storytelling, stakeholder management, and enabling value creation.

Leadership Skills As a delivery manager in Shell, you are also a member of the site IT natural team and are required to continuously develop your leadership behaviours:

• Live our values and goal zero - We do the right thing with respect to our values, safety and people.
• Maximise our performance - We focus on priorities, seek improvements and work together across teams to close our gap to potential and deliver bottom line commercial results.
• Grow trust in Shell - We work outside in and build strong long-term relationships with customers, partners, and external parties and make a positive contribution to society.
• Engage & inspire - We engage everyone through our connected purpose and inspire people and teams be their best through development, coaching and honest feedback.
• Learner mindset - We have a shared belief that everyone can grow their ability, learn from mistakes & successes and speak up openly in a safe environment.

You will be expected to:

• Agree and deliver a body of work, organised into programmes, projects and workstreams to agreed time, cost, quality, risk and benefit profiles, delivered within Shell\'s standards and controls framework;
• Proactively analyse variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that a project may be at risk and take appropriate action;
• Engage internal and external stakeholders such as users, customers or suppliers to fully benefit from the delivered products, services and changes;
• Develop and execute appropriate change and engagement plans to achieve necessary behaviour changes in order to maximise benefits;
• Align expectations and ensure that the decision-making of stakeholders happen in a timely and effective manner;
• Mobilise and lead teams composed of a mixture of staff and suppliers across organisational boundaries and the natural team. Ensure they have the necessary skills, capacity and experience to achieve the required outcomes;
• Develop the skills of team members through coaching, delegation and providing stretching assignments;
• Understand, assess and embed the right delivery methodologies, considering project and business constraints;
• Assess programme risks as they are encountered and evaluate trade-offs between cost, time, quality, risk and ultimately benefit, continuously managing the business cases of constituent projects and workstreams;
• Ensure that all deliverables, whether software, hardware, processes, products or business change are fit for purpose, meet all relevant requirements and are effectively transitioned to support and business-as-usual; and
• Ensure that the business value intended by the work is explicit, agreed and delivered.

Translated Company Description

Accountabilities:

• Plan, execute, monitor, control, and close all aspects of the project lifecycle adhering to the Shell Project Delivery Framework (PDF) methodology and other standards at a scale of up to $2M, with up to 20 team members;
• Quickly build and leverage relationships with sponsors (JG1 and above), the Programme Manager (JG2 and above) and key stakeholders and understand their priorities. Resolve conflict and deliver tough messages with grace to the Decision Review Board;
• Agree and build an agreed list of deliverables as defined by the Decision Review Board or Programme Manager, keeping to the time, cost and quality parameters set;
• Motivate and lead the project or workstream team through periods of uncertainty, while understanding and reporting barriers so that the team can complete its objectives while managing pressure;
• Create and deliver relevant and impactful communications for project or workstream stakeholders;
• Support the project team to remain resilient after setbacks and to recover performance;
• Manage and report risks at a project level to make timely recommendations that will maximize value;
• Understand changes necessary to balance execution efficiency with risk mitigation, value delivery, cost, quality and benefits;
• Understand programme or project goals and business context at all stages of the lifecycle, and particularly when responding to challenges and change. Recommend acceptable courses of action where appropriate;
• Execute the chosen methodology for the project or workstream to maximise delivery effectiveness;
• Execute the required governance approach defined by the Decision Review Board or Programme Manager

Support programme leadership or the natural team to enable the project team to collaborate effectively with business IT, the impacted businesses, wider stakeholders both internally and externally, resolving issues such as financing, risk, resourcing, integrated planning and long-term management of any resulting products and services where appropriate.

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (\xe2\x80\x9cShell\xe2\x80\x9d) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.