Job Description

Location : On-site at NOAA Inouye Regional Center (IRC), Ford Island, Honolulu, Hawaii

This position will assist NOAA Office of Law Enforcement (OLE) Pacific Islands Division (PID) staff with managing administrative activities focused on investigative support.

:

• Receive and manage incoming communications, including by phone, email, Google chat, voicemail, in-person visits

• Monitor and respond to work-related email (Gmail), chat (Google chat), and calendar (Google calendar) tasks or queries.

• Update and maintain office's VMS dashboard (semi-automated Google sheets), enter data in sheets as new updates arrive (typically via email) and periodically upload new spreadsheets to replace outdated sheets in accordance with local standard operating procedures (SOPs).

• Generate on-demand or recurring reports in law-enforcement and/or VMS databases in accordance with local standard operating procedures (SOPs).

• Perform data entry to process case packages in the law enforcement system in accordance with local standard operating procedures (SOPs) and online case-processing manual.

• Assist (approximately once per two weeks, and normally with another individual) with the collection of sample audits of VMS-related obligations for compliance in accordance with local standard operating procedures (SOPs). Note: this is just a visual check of the vessel location at dock compared to the location (text data) reported in VMS.

• Enter text and date data related to "VMS audits into an online (website) interface in accordance with local standard operating procedures (SOPs).

• Enter provided data into template documents and send the completed documents or forms to appropriate office(s) via email in accordance with local standard operating procedures (SOPs).

• Utilizing provided data in a data-entry software interface, complete Investigative Support or VMS-related requisition forms, and route them via email to appropriate point(s) of contact, in accordance with local standard operating procedures (SOPs).

Deliverables:

• Receive and route phone calls correctly

• Monitoring incoming emails and acting upon them within agreed upon response times

• Keeping the Vessel Monitoring System (VMS) dashboard up to date

• Completing case processing and reporting by assigned deadlines

• Conducting VMS audits and updating the online interface twice per month

• Other duties as assigned

Requirements:

• High school diploma plus two or more years of related experience. Relevant post-high-school education or training may be substituted for experience.
• Knowledge of word processing, spreadsheets, filing, and data entry.
• A driver's license is required for driving requirements in the local vicinity.
• Ability to work independently and with attention to detail.
• Ability to work with data in spreadsheets, including relational data.
• Knowledge of Google Suite of office products.

We request that you include a Cover Letter with your application. Please either include your cover letter in the same file as your resume, underneath of your resume; OR once you have Applied by Creating/Using an Account with Lynker, you may upload a Cover Letter within your user profile.
About Lynker Lynker is a growing, employee owned, small business, specializing in professional, scientific and technical services. Our continually expanding team combines scientific expertise with mature, results-driven processes and tools to achieve technically sound, cost effective solutions in hydrology/water sciences, geospatial analysis, information technology, resource management, conservation, and management and business process improvement. We focus on putting the right people in the right place to be effective. And having the right people is critical for success. Our streamlined organization enables and empowers our talented professionals to tackle our customers' scientific and technical priorities creatively and effectively. Lynker offers a team-oriented work environment, and the opportunity to work in a culture of exceptionally skilled and diverse professionals who embrace sound science and creative solutions. Lynker's benefits include the following:

• Comprehensive healthcare for the employee at no monthly cost
• Healthcare benefit covers medical, prescription drug, dental, and vision
• Personal Time Off (PTO) Policy plus paid holidays
• Highly competitive compensation plan regularly calibrated against industry and location benchmarks
• 401(k) retirement plan with company-matching
• Employee Stock Ownership Plan (ESOP) we're all company owners!
• Flexible spending accounts
• Employee assistance program (EAP)
• Short- and long-term disability insurance
• Life and accident insurance
• Tuition assistance/Training/Workforce improvement reimbursement per year
• Spot bonuses for exceptional performance
• Annual Employee Recognition Awards with bonuses
• Employee Referral Program
• Free centralized, self-directed Learning Management System to learn at your own pace
• Personalized career growth plans for every employee

Lynker is an E-Verify employer. Lynker is proud to be an Equal Opportunity Employer and encourages women, minorities, individuals with disabilities and veterans to apply.