Job Description

Inside Sales Representative

Schedule:

Monday-Friday, 8:30 AM-5:15 PM

Compensation:

Hourly with monthly sales bonuses; possible commission or higher base pay for strong performers

Benefits:

2 weeks paid training 5 paid vacation days to start Major holidays paid Health insurance option Family-run, tight-knit work environment

Position Overview

This role handles customer communication, basic sales work, and day-to-day support for our sign production team. You'll be the first point of contact for customers, making sure orders are accurate, messages are relayed quickly, and quotes move through the pipeline without stalling.

Key Responsibilities

Answer incoming phone calls and direct them as needed Monitor and respond to emails promptly Assist walk-in customers with orders, questions, and payments Accept deliveries and ensure materials get to the right person Perform quality control checks on finished signs before customer pickup Call customers when their orders are complete Create estimates and follow up until the sale is closed Maintain accurate notes and communication for each job

Requirements

Basic computer skills (email, typing, navigating simple software) Customer service experience preferred Sales experience preferred 1-2 years of sales or sign industry experience strongly preferred Strong communication and attention to detail Ability to stay organized and manage multiple active jobs

What We're Looking For

Someone reliable, steady, and professional who can handle a mix of customer interaction and office tasks without needing constant direction. We're a family business, so attitude matters as much as skill.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

Flexible schedule Paid time off Paid training
Work Location: In person