Job Description

Inside Sales Associate

We're searching for a motivated, highly- organized inside sales representative to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. Creativity is key! You must be a problem solver and someone who loves to help others in difficult situations. You need to be a self-starter, competitive in nature and comfortable speaking on the phone with high energy.

Your day will be spent calling outbound and fielding incoming leads to generate opportunities. Our ISAs earn a base salary, plus a tiered bonus structure which is paid out monthly.

If you're looking to jump-start your career in sales, apply today!

Compensation:

$40,000 - $60,000 yearly

We recommend that you read the entire job posting before applying.

Job Summary

You are:

Communicative:

Your ability to articulate ideas clearly and persuasively over the phone is unparalleled. You understand that active listening is just as important as speaking, enabling you to connect deeply and establish trust quickly.

Persistent:

Rejection doesn't deter you; it fuels you. You're tenacious, understanding that every "no" brings you closer to a "yes." Your resilience in the face of challenges keeps you committed to reaching your goals and helping the team succeed.

Goal-Oriented:

You are driven by targets and thrive on the challenge of meeting and exceeding them. You love measurable results and take pride in tracking your own progress.

Empathetic:

You genuinely care about clients' needs and circumstances. This empathy enables you to build rapport quickly and maintain a connection that goes beyond the transaction. You're not just selling a service; you're providing solutions that meet their needs.

Coachable

: You're eager to improve through regular script practice, feedback, and ongoing learning. You understand that great communication skills are built through repetition and refinement.

Patient:

You recognize that success in sales often requires a long-term perspective. Your patience allows you to nurture leads over time, understanding that building relationships is key to converting prospects into clients.

About Our Team:

We are a rapidly growing team at Coldwell Banker, committed to providing exceptional service to our clients. Our ambition drives us to continuously adapt, improve, and work diligently. As a team, we value trust, independence, and creative problem-solving.

We are looking for a

self-motivated

Inside Sales Associate to join our team who enjoys connecting with clients and working

independently

. We are not micro-managers. We believe in trusting smart people to do what they do best.

We have

fun, but we

work hard. We're looking for someone who isn't afraid to have ideas, take ownership of their role, and bring energy and accountability to every day.

Duties & Responsibilities

Maintain an organized database of client information and interactions (i.e. conversations and call logs). Promptly respond and follow-up with potential leads through various channels such as phone calls, emails, and online inquiries. Follow scripts to deliver team value, uncover motivation, and overcome objections. Qualify leads based on specific criteria and determine their level of interest and readiness to move forward in the buying or selling process. Make an average of 50+ dials per day and maintain consistent call and follow-up activity across new and nurture leads. Collaborating closely with agents to ensure smooth handoffs of qualified leads, providing them with comprehensive details and insights. Identify properties that match client preferences and send recommendations. Implement lead nurturing strategies to build relationships with potential clients over time through targeted communications and personalized follow-ups. Monitor lead conversion rates and tracking key performance metrics to evaluate the effectiveness of lead generation efforts. Track performance goals and key sales metrics on a daily, monthly and quarterly basis to make sure company goals are achieved. Keep CRM data accurate and current - every lead should have a next step scheduled. Participate in regular role-play and skill-development sessions to continually improve communication and objection handling.
All other duties as assigned.

Required Skills

CRM systems or other relevant software tools for lead management (Preferred). Understand the sales process and how to enter information into client databases. Able to manage time effectively and efficiently. Excellent communication and interpersonal skills with the ability to engage effectively both verbally and in writing. Ability to work independently while also collaborating effectively within a team environment.
Education & Experience

High school diploma or equivalent; Associate or Bachelor's degree preferred Two years of previous sales/ customer experience
Benefits:

Competitive salary and performance-based bonuses. Paid-vacation and holidays Opportunities for professional growth and development.
Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

Health insurance Paid time off
Work Location: In person