Job Description

This role can be filled by an Implementation Consultant I level for candidates with applicable skillsets.

ADP is hiring an Implementation Consultant II.

• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We\'ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc\xc2\xae Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:

Ready to #MakeYourMark? Apply now!

WHAT YOU\'LL DO: Responsibilities

ADP seeks an Implementation Consultant II to join its team. Are you a self-motivated person who enjoys both collaborating with a team and working independently while maintaining control of your projects and workload? Are you a good communicator as well as quality-driven and attentive to details? Do you enjoy variety, technical challenges, and problem-solving? Then the Implementation Consultant position is perfect for a person like you!

The Implementation Consultant\xe2\x80\x99s primary role is translating requirements identified during the sales cycle and documented by our internal analyst into an elegant, fully configured solution that simplifies clients\xe2\x80\x99 complex workforce data processes and calculations. This role is critical in providing a high-quality product and exceptional client experience.

Solution Configuration

Review Technical Design Document (TDD) and supporting information, then build and configure the software using proprietary tools. Use established Best Practices to design a solution that is both accurate and supportable. This includes:

• Write and validate the configuration plan: brainstorm scenarios for test plans, develop test plans from scenarios, and create data for test plan and add scenarios for configuration-specific testing.
• Build and configure a client-specific solution that meets best practices for reliability and supportability: create custom code as necessary, and use advanced configuration techniques.
• Execute test plan; perform validation and quality analysis.
• Work with partners and 3rd party vendors to unit test solutions prior to the client testing phase.
• Write internal solution documentation to ensure ongoing support.
• Team oriented, collaborating with business partners and clients.
• Facilitate internal handoff to Implementer and Business Analyst.

Initially, the Implementation Consultant II relies on mentor instructions and pre-established guidelines to perform configurations. With additional training and experience, a certain degree of creativity and latitude is encouraged. This position is expected to:

• Accurately configure a new interface based on specifications submitted.
• Accurately modify an existing interface based on client feedback or new requirements.
• Test a configuration to ensure proper functionality.
• Demonstrate the ability to configure increasingly complex integration solutions.

TO SUCCEED IN THIS ROLE: Required Qualifications

• Experience with data retrieval, analysis, manipulation, and transformation.
• Experience implementing and/or supporting enterprise-grade software solutions; preferably HCM applications (i.e. time & attendance, payroll, accounting, point of sales, or HR-related software applications).
• Experience in data analysis for support/troubleshooting which should include ASCII files, XML, databases.
• Experience with technical writing. This can include writing technical summaries of client issues, client-specific support documentation, technical specifications, user guides, or training documentation.
• Experience programming or supporting custom applications (.NET, Visual Basic, VBA, C#, etc.)
• Software QA or testing experience is a plus.
• Ability to communicate clearly, effectively, and in a collaborative manner with co-workers, clients, and vendors.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Proven ability to maintain focus and work effectively with multiple demands
• Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
• Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• Proficient in the latest web technologies and working knowledge of various operating systems
• Excellent analytical skills and time management skills
• Excellent communication skills both verbal and written
• Proficient using Microsoft Office

YOU\'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We\'re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now! Jobs.adp.com

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP\xe2\x80\x99s culture and our full set of values.

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