Job Description

The HR Operations Associate (HROA) will be responsible for accurately creating and maintaining employee records in HRCMS, including new hire and rehire records, as well as processing updates due to promotions, demotions, and transfers. They will also be responsible for onboarding functions to ensure a smooth experience for those joining the DVS, which may include facilitating the I-9 process, CORI checks, education and employment verifications, and system/access control. The HROA will also update various position and schedule changes in HRCMS. They may participate in other projects within the HR Operations Team as needed. Duties and Responsibilities:

• Accurately create and maintain employee records in HRCMS, including entering new hires, promotions, demotions, and transfers in a timely manner.

• Enter and verify all deductions into employee records to ensure proper payment of taxes, insurance premiums, garnishments, and other benefits funded through employee deductions.

• Enter new Direct Deposit(s) into HRCMS.

• Process requests for staff changes, position type, standard hours, dept. ID, and location changes.

• Ensure appropriate documentation is provided for CORI, license, and educational requirements.

• Review and monitor step increases; notify employees, in writing of their increases and step delays.

• File relevant personnel and payroll documents into employee files.

• Perform routine HR file audits as assigned.

• Provide quality customer service to all employees, managers, and the general public.

• Ensure good communication with hiring managers, employment and staffing representatives, and HR liaisons.

• Provide on-the-job training to other HR Operations team members as needed.

• Perform special projects as assigned.

Required Qualifications:

• Data entry with accuracy and attention to detail.
• Ability to assemble items of information in accordance with established procedures.
• Ability to review and compare like data for accuracy, completeness and consistency.
• Ability to maintain accurate records.
• Ability to exercise discretion in handling confidential information.
• Ability to deal tactfully and professionally with other employees.
• Ability to work in a team setting.
• Knowledge of traditional payroll functions.
• Familiarity with payroll software used by the Commonwealth of Massachusetts.

Preferred Qualifications:

• Knowledge of the policies, procedures, specifications, standards, guidelines, laws, rules and regulations governing Commonwealth of Massachusetts personnel and payroll processing.
• Knowledge of the laws, rules and regulations governing the State personnel system.
• Knowledge of other Human Resources functions with the Executive Office of Health and Human Services, including but not limited to, Employment and Staffing, Personnel and Payroll Processing, and Customer Service.
• Knowledge of unions, union contracts, and complying with contact terms, any memorandum of agreements, and other payroll-related responsibilities.

Agency Mission: The mission of the Department of Veterans\xe2\x80\x99 Services is to advocate on behalf of all the Commonwealth\xe2\x80\x99s veterans and provide quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need; an outreach program for homeless prevention, suicide prevention, two State Operated Veterans\xe2\x80\x99 Homes and two Cemeteries. The state-operated veterans\xe2\x80\x99 homes were established as multifaceted health care facilities available to eligible veterans of the Commonwealth of Massachusetts. The mission is to provide long-term care and support services with dignity, honor, and respect. in the best possible health care environment for eligible veterans who reside in the Commonwealth.
Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division\xe2\x80\x99s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth\xe2\x80\x99s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #2.


Qualifications


First consideration will be given to those applicants that apply within the first 14 days.


Minimum entrance requirements:
Applicants must have at least (A) two years of full time, or equivalent part-time, professional experience in personnel work, or (B) any equivalent combination of the required experience and the substitutions below.


Substitutions: A Bachelor\'s degree or higher may be substituted for the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!


Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.


The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don\'t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.


Official Title : Personnel Officer I
Primary Location : United States-Massachusetts-600 Washington Street
Job : Human Resources
Agency : Department of Veterans Services
Schedule : Full-time
Shift : Day
Job Posting : Apr 12, 2023, 3:59:47 PM
Number of Openings : 1
Salary : 60,049.34 - 85,049.90 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William.L.Herbert@mass.gov - 6176603443
Bargaining Unit : 06-NAGE - Professional Admin.
Confidential : No
Hybrid Work Eligible : Yes