The host/hostess will welcome guests in a warm and friendly manner and take them to their seats. They will manage the seating chart and monitor restaurant activity to determine seating and dining flow. They will respond to guests' inquiries in a timely and efficient manner.
Duties and responsibilities:
Set up restaurant using opening checklist provided
Walk guests to their assigned tables, provide menus and let them know who their server will be
Water table if server is tied up
Review reservation times, number of covers and adjust if necessary by calling guests
Review cover count per server and keep track throughout shift
Review shifts for week ahead, assign reservations to tables
Confirmation of all reservations
Listen and respond to all voicemails left
Bus and reset tables as needed during service
Communicate 86'd items to staff and erase specials board
Have an understanding all menu items
Run food to guests if needed
Polish glassware and silverware during service if time permits
Polish glassware and silverware once the last reservation is seated
Check bathrooms throughout shift and clean if necessary
Keep all candles clean and free of wax buildup
Keep all plants watered
Close using checklist provided
Qualifications
Friendly and outgoing personality
Ability to listen and communicate effectively
Strong organizational and motivational skills
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