We are seeking an energetic and personable Host to be the welcoming face of our establishment. As a vital member of our team, you will create a warm and inviting atmosphere for guests, ensuring they feel valued from the moment they arrive. Your enthusiasm and excellent communication skills will set the tone for a memorable dining or service experience. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a vibrant team environment.
Responsibilities
Greet guests promptly with a friendly and positive attitude, making them feel comfortable and appreciated
Manage reservations and waitlists efficiently using POS systems such as Aloha POS or Micros POS
Escort guests to their tables, providing menus and answering initial questions about the menu or restaurant services
Maintain clear communication with kitchen staff and servers to ensure smooth seating flow and guest satisfaction
Handle guest inquiries over the phone with professionalism, demonstrating excellent phone etiquette
Assist in managing guest relations by addressing concerns promptly and courteously
Support overall restaurant operations by coordinating with team members to uphold hospitality standards and guest services
Qualifications
Previous host/host experience in a fast-paced food service or restaurant environment preferred
Strong customer service skills with a genuine desire to create positive guest experiences
Excellent communication skills, both verbal and written, with the ability to engage confidently with diverse guests
Familiarity with POS systems such as Aloha POS or Micros POS is a plus
Experience in food service, serving, or hotel guest services is advantageous
Knowledge of hospitality principles, including guest relations and phone etiquette
Ability to multitask efficiently while maintaining a friendly demeanor in a dynamic setting
Join us to be part of an energetic team dedicated to delivering exceptional hospitality! Your enthusiasm and commitment will help craft memorable experiences for every guest who walks through our doors.
Pay: $15.00 - $16.00 per hour
Expected hours: 20.0 per week
Benefits:
Employee discount
Work Location: In person
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