Job Description

We say Come As You Are and welcome everyone as our guest. We show our appreciation by going above and beyond to provide superior service and value, creating a memorable experience where innovative flavors and great company come together.

Job Summary:

We are seeking friendly and outgoing individuals to join our team as a Host/Host. The Host/Host will be responsible for providing exceptional hospitality and guest relations to ensure a positive dining experience for our guests. This is a customer-facing role that requires excellent communication and customer service skills.

Responsibilities:

- Open doors for guests as they enter and exit the building

- Greet guests with a warm and friendly welcome upon arrival

- Escort guests to their designated tables and provide menus

- Assist guests with any special requests or accommodations

- Manage the waitlist and seating arrangements efficiently

- Answer phone calls and assist with reservations or inquiries

- Maintain cleanliness and organization of the host/host station

- Collaborate with the waitstaff to ensure smooth flow of service

- Handle guest complaints or concerns in a professional manner

- Operate the Aloha POS system for seating assignments and tracking reservations

Qualifications:

- Previous experience in a hospitality or customer service role preferred

- Excellent communication and interpersonal skills

- A great smile

- Strong guest service orientation with a friendly and approachable demeanor

- Ability to multitask and work in a fast-paced environment

- Proficient in phone etiquette and handling guest inquiries

- Familiarity with Aloha POS system is a plus

- Knowledge of hotel or restaurant operations is beneficial

At our establishment, we value our team members and offer various benefits, including competitive pay, opportunities for career growth, and a positive work environment. If you are passionate about providing exceptional guest experiences, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: From $16.95 per hour

Benefits:

Employee discount Flexible schedule
Application Question(s):

Are you available to work both weekdays and weekends when needed? Are you available to work Sunday days and/or nights?
Experience:

Guest services: 1 year (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Work Location: In person