Host Job in Napoli's Italian Restaurant

Host

Cheyenne, WY, US, United States

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Job Description

Job Summary:

The Hostess is the first point of contact for guests and plays a key role in creating a welcoming and positive dining experience. This position involves greeting guests, managing seating arrangements, and supporting smooth front-of-house operations.

Key Responsibilities:

Greet guests warmly as they arrive and thank them as they leave Manage reservations and waitlists accurately Escort guests to tables and provide menus Communicate wait times clearly and politely Coordinate with servers and management to balance seating Maintain a clean, organized, and welcoming entrance area Answer phone calls and respond to basic guest inquiries Handle guest concerns professionally and promptly

Qualifications & Skills:

Friendly, professional, and positive attitude Strong communication and interpersonal skills Ability to stay calm and organized in a fast-paced environment Basic customer service experience preferred (but not always required) Reliable, punctual, and team-oriented

Physical Requirements:

Ability to stand and walk for extended periods Ability to lift light items such as menus or signage

Schedule:

Flexible hours, including evenings, weekends, and holidays
Pay: $14.00 - $16.00 per hour

Expected hours: 15.0 - 20.0 per week

Work Location: In person

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