Job Description

Job Overview

We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service. A passion for hospitality and excellent guest relations skills are essential for success in this position.

Responsibilities

Greet guests warmly upon arrival and guide them to their tables. Manage reservations and maintain an organized seating chart to optimize table turnover. Answer phone calls with professionalism, providing information about menu items and making reservations. Assist in maintaining cleanliness and organization of the front-of-house area. Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction. Handle guest inquiries and complaints with a positive attitude, ensuring a pleasant dining experience. Familiarize yourself with the menu offerings to assist guests effectively. Utilize systems for managing reservations and guest information.

Qualifications

Previous experience in a restaurant or food service environment is preferred. Familiarity with Aloha POS or similar point-of-sale systems is a plus. Strong phone etiquette and communication skills to interact with guests professionally. Excellent hospitality skills with a focus on guest relations and services. Ability to work in a fast-paced environment while maintaining attention to detail. Flexibility to work various shifts, including evenings and weekends as needed. A positive attitude and willingness to help others contribute to a welcoming atmosphere.
Join our team as a Host/Host where your dedication to exceptional service will make a significant impact on our guests' experiences!

Job Types: Full-time, Part-time

Pay: $9.00 - $10.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Life insurance Vision insurance
Ability to Commute:

Alexandria, LA 71301 (Required)
Ability to Relocate:

Alexandria, LA 71301: Relocate before starting work (Required)
Work Location: In person