Job Description

Home Care Coordinator



We provide non-medical services that allow clients to live more independent lives at home - wherever home may be. The Home Care Coordinator reports directly to the franchise owner and is part of a growing team. Synergy Homecare of Tampa Bay is growing quickly, and we understand the importance of providing exceptional care to our clients. We also recognize that caregivers are at the heart of our work.





We are looking for the right person who is ready to advance their career while growing our business and adding value to the team. Vital components of this position include active engagement with caregivers and building relationships with our clients. The successful candidate will be an energetic professional with a positive can-do attitude and an effective communicator who is eager to help make a difference. We will help position the candidate to be successful in the role with training and a collaborative environment. This role provides opportunity for advancement and growth.

Responsibilities and Duties:

Be a reliable contact for care providers and clients, with active communication and problem-solving Document client and caregiver key points in

scheduling software

Provide exceptional caregiving

to clients and

mentor

other care providers - Ability to go into the field when needed. Conduct

client intake and assessment process

Manage client and caregiver schedules and caregiver availability Develop and maintain positive relationships within the healthcare and referral community Take initiative and think outside of the box to find possible solutions and to act on them Be available "

on call

" after normal business hours Maintain confidentiality of all information pertaining to employees and clients Perform other functions as appropriate and helpful towards team, client, and organization objectives

Carryout duties on-site as needed

Skills:

Positive, customer-focused attitude with a caring phone presence Outcomes and experience improvement focused - enjoys making difference Willingness to lean in, to be curious, to help and to take initiative Excellent written and verbal communication skills Strong organization skills and prioritization skills with the ability to pivot focus Proficiency in Microsoft Office/Word, Excel and/or Google Docs, Sheets, Calendar Experience with scheduling preferred Experience with CRM (customer relationship management) system preferred

Requirements:

Experience in home care or home health agency

or relatable experience required A minimum of

2-years

of experience in an office is required - prefer those who have worn many hats CPR or BLS certification up to date Level 2 background screening up to date Valid drivers license and Reliable transportation Ability to use office technology applications (CRM and Scheduling) for operational effectiveness and efficiency Ability/Willingness to work an

on-call

rotation Job Type:

Full-time

SYNERGY HomeCare of Tampa Bay Compensation and Benefits:

Career Advancement Opportunities Salary $35,000-$45,000 Performance based profit sharing Holiday pay Eligible for administrator on-call bonus Direct deposit Training modules and educational opportunities Employee recognition programs

We are waiting for you, APPLY NOW and change lifes!