Job Description

Key Role: Apply specific functional knowledge, including working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of more junior employees. Basic Qualifications:

• Experience in a customer support or help desk role
• Experience with basic Information Systems technology
• Secret clearance
• Ability to work shifts, including nights, weekends, and some holidays, as necessary
• HS diploma or GED
• CompTIA Security+ CE Certification

Additional Qualifications:

• Experience with networking appliances, routers, and switches
• Knowledge of Microsoft Operating systems

Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen\xe2\x80\x99s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual\xe2\x80\x99s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $58,400.00 to $133,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen\xe2\x80\x99s total compensation package for employees. Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you\xe2\x80\x99ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you\xe2\x80\x99ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment We\xe2\x80\x99re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change \xe2\x80\x93 no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.