Help Desk Representative Cobalt Credit Union 7148 Towne Center Parkway Papillion, NE 68046 As our Help Desk Representative you will provide user support and customer service on company supported computer applications and platforms. You will analyze and troubleshoot problems in a timely and accurate fashion and provide technical advice as appropriate in person, via phone, and electronically. Diagnose and resolve technical hardware and software issues and advise on appropriate action. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-seven locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members\' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. You will provide exceptional customer service and dedicated support to the entire credit union. You will create a lasting impression within the organization as you communicate with your teammates. It\xe2\x80\x99s important that you maintain a high level of confidentiality, security, and safety. Equal Opportunity Employer/Vet/Disabled Job Type: Full-time Pay: $17.32 - $23.81 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Papillion, NE 68046: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Financial Services: 1 year (Preferred)
• IT Support: 1 year (Preferred)

Work Location: In person

• Health insurance