Job Description

About the Role:

We're looking for an upbeat, customer-focused individual who loves engaging with guests and creating memorable experiences. As a Guest Relations Specialist, you'll be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive.

Key Responsibilities:

Greet guests warmly and provide exceptional customer service. Assist with inquiries and special requests. Handle guest concerns promptly and professionally. Maintain a positive and energetic atmosphere in the restaurant. Support team members during peak holiday periods.

What We're Looking For:

Friendly, outgoing personality with strong communication skills. Passion for hospitality and creating great guest experiences. Ability to thrive in a fast-paced environment. Previous customer-facing customer service experience required.

Schedule:

Holiday Season: Daily, Monday - Saturday (off Sundays). Must be available to work hours between 11am and 10pm.

Why Join Us?

Fun, team-oriented environment. Opportunity to grow within the company. * Make a positive impact on every guest's experience.