Job Description

Description:

Government Benefit Educators, LLC, a forward-thinking non-profit organization, is seeking an experienced Operations Manager to lead the day-to-day operations of this newly formed entity.


This role will be focused on building relationships, providing exceptional service, and keeping operations running smoothly behind the scenes. A focus on providing educational opportunities to a wide array of participants and knowledge of the financial services industry is crucial. If you are passionate about making a real difference for clients and colleagues, we would love to hear from you!

Responsibilities:

Manage the day to day business functions of the organization Supervise, mentor, and motivate a team of educators and workshop analysts, ensuring their productivity, efficiency, and professional growth Assist with the hiring and management of company employees and contractors Create and maintain relationships with HR leaders within certain government agencies Be the primary person responsible for communication with the participating financial professionals Develop and implement streamlined processes, while optimizing resource allocation to meet team and organizational goals Manage the scheduling of workshops and coordinating workshop agreements with participating financial professionals Conduct training sessions to enhance team skills and ensure proficiency as Subject Matter Expert Assign tasks and responsibilities effectively, considering individual strengths, proficiency and workload balance within the team Foster a collaborative environment, promoting effective communication and coordination among team members and other departments, including collaboration with financial professionals Work with marketing to promote the entity's services, including social media posts and website management Conduct regular performance assessments, provide feedback, and implement strategies to improve team performance Ensure adherence to company policies, procedures, and compliance standards Generate reports (where necessary) on team performance, productivity, and key metrics and performance indicators for the team Lead the team in developing quarterly and annual goals to supplement the firm's V/TO and special projects, as assigned Manage the organization's budget in alignment with non-profit standards

Requirements:
Bachelor's or other college degree, certification - or equivalent experience Leadership skills with a track record of successfully managing teams and projects. Strong understanding of nonprofit guidelines and requirements Experience in leading educators/trainers Strong adherence to financial services industry requirements and best practices Excellent communication, interpersonal, and organizational abilities Excellent customer service and relationship building skills required Strong problem-solving and decision-making capabilities * 10 years of experience in the financial services industry