Job Description

Description:

BEST WESTERN CORAL HILLS

Starting at $16/hr+ (Depending on Experience), Raises & Commission based on performance


Employment: Part-Time


Hours: Wednesday 10pm - 7am, Thursday 10pm - 7am, Saturday 3-10pm, Sunday 3-10pm

What will YOU get from US?

Extremely competitive wages Opportunities to grow within the company Employee Discounts at our hotels Company Profit Sharing Semi-annual cash incentives 401k match Additional benefits available for full-time team members include Medical, Telehealth, Dental & Vision, & more Team Member travel benefits On Demand Payment provides you with greater financial flexibility to manage unexpected expenses, providing you access to a portion of your earned wages prior to pay day

What do we need from you?

Proactive customer service Responsible, teachable, and reliable Strong verbal & non-verbal communication skills, in person and over the phone Organized & high attention to detail Competent computer & software abilities Abide by brand standards for level of service Identity & overcome guest issues quickly and attentively

Requirements:

Key Responsibilities:

Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone Processing credit card & cash transactions Coordinating with other departments for high level of service Daily Activity Reports and deposit drops Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned Property & pool checks Occasional package shipment or receiving Manage incoming customer calls Sales skills for new reservations including rates and availability Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc. Approachable, hospitable demeanor when interacting with guests in person and over the phone Ensure guest security by following procedures set forth by the handbook Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc. * Able and willing to perform other tasks that may be asked by management including flexible work hours