Job Description

Front Desk Support (FT) -Immediate opening (Walk-in Interviews Tuesday December 13th and December 15th @ 1203 College park Drive Dover 19904 ask for Lema 9am-3pm).

Business Interface Staffing Services LLC (BI) mobilizes the business community in support of hiring nontraditional pools of labor. By linking under-served populations with employers in need of well-prepared and willing labor, we help individuals transition from a life of dependency to independence.

The Front Desk Support person works closely with staff to ensure compliance with the Delaware Department of Social Services Policies regarding required work activity hours and proper completion of paperwork. The ideal candidate must be able to provide outstanding customer service to all clients, business representatives, and DSS staff. Also, must possess excellent organizational & time management skills and must pay attention to detail. Excellent attendance is a must.

The position is a full-time position, the workweek is 37.5 total hours.

PRIMARY RESPONSIBILITIES:

• Performs basic administrative tasks including but not limited to receptionist duties, answering phones, faxing, copying, and ensuring basic office tidiness and a pleasant, professional atmosphere.
• Must be able to attend and pass a paid customer service class.
• Must be familiar with Microsoft Excel and other Microsoft products.
• Makes outreach calls and sends letters to potential participants.
• Maintains confidential internal and external documents.
• Maintains excellent relationships with internal and external customers.
• Performs other activities and duties as assigned.

• A High School diploma or GED equivalent, associate degree (preferred), and experience will be considered instead of a degree.
• Minimum one year of administrative experience.
• Detail-oriented, analytical skills, and logical decision-maker.
• Proficiency in Microsoft Office Suite 2010.
• Ability to type a minimum of 35 WPM.
• Ability to multitask and flexibility to work within a dynamic, fast-moving environment.
• Willingness and ability to work as a part of a team.
• Experience in the private and public/non-profit sector (preferred).