Job Description

About us

Voted Best of the Best Physical Therapy Clinic in Cheyenne for 5 years straight, we make it our goal to provide the best therapy to each and every patient. We operate as a team where everyone plays an important role in seeing that each patient's treatment plan is a success. At our clinic, we are family.

Overview:

Currently seeking an outgoing, energetic and socially confident professional to work in a very fast paced physical therapy clinic. Some skills we are seeking include: confident and courteous customer service, scheduling appointments, checking patients in/out, collecting payments, answering phones, strong communication skills (written and verbal), multi-tasking a must, and the ability to work well with the team. If you have experience working in a medical office environment and possess excellent communication skills, we encourage you to apply.

Duties:

- Greet and welcome patients as they arrive at the front desk

- Register new patients and update existing patient information

- Schedule appointments

- Answer phone calls and respond to inquiries or direct them to the appropriate department

- Assist with medical records management, including filing, organizing, and retrieving patient files

- Collect co-pays and process payments using our office's billing system

- Provide general administrative support, such as data entry, scanning documents, and maintaining office supplies

Skills:

- Strong knowledge of front desk operations and/or medical billing office setting

- Basic understanding of computer use (MS office, email, scanning)

- Excellent customer service skills with the ability to handle patient inquiries and concerns professionally and empathetically

- Familiarity with phone systems and ability to handle high call volume

- Attention to detail and strong organizational skills for managing patient records and scheduling appointments

- Ability to multitask effectively in a fast-paced environment

This is a full-time position located in Cheyenne, WY. We offer competitive pay based on experience. If you are looking for an opportunity to contribute to a dynamic physical therapy team while providing exceptional patient service, please submit your application.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person