Job Description

Front Desk Receptionist

We are seeking a friendly, organized, and reliable Front Office Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients and will play a key role in ensuring smooth operations in our office. Responsibilities include greeting patients, scheduling appointments, managing patient records, and providing excellent customer service.

Key Responsibilities:

Greet and check-in patients in a friendly and professional manner. Schedule, confirm, and reschedule patient appointments as needed. Answer and manage phone calls, emails, and other communication. Verify patient insurance information and obtain necessary authorizations. Update and maintain patient records in the practice management software. Process patient payments, including co-pays and balances. Ensure that patient forms are completed accurately and filed properly. Assist patients with understanding their treatment plans and financial obligations. Manage office calendar and ensure efficient appointment scheduling. Assist with maintaining inventory and ordering office supplies as needed. Provide administrative support to the dental team and practice manager. Comply with HIPAA regulations and ensure patient confidentiality at all times. Maintain a clean, organized, and welcoming reception area.

Qualifications:

High school diploma or equivalent required; additional certification or training in dental office management is a plus. Previous experience as a dental receptionist or in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in dental office software (e.g., Dentrix) is a plus. Ability to multitask and work in a fast-paced environment. Knowledge of dental terminology and insurance is helpful. Friendly and professional demeanor with excellent customer service skills.

Physical Requirements:

Ability to sit for long periods and work at a computer. Occasional lifting of office supplies (up to 20 lbs).
Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 30 - 35 per week

Work Location: In person