Job Description

Job Title:

Front Desk Receptionist

Location:

Wilmington, NC

Company:

Prime IV Hydration and Wellness

About Us:

Prime IV Hydration and Wellness is dedicated to helping our clients feel their absolute best through medically supervised IV therapy, wellness programs, and a relaxing, spa-like experience. We pride ourselves on creating a welcoming environment where every client feels cared for and valued.

Position Overview:

We are seeking a friendly, organized, and energetic

Front Desk Receptionist

to be the first point of contact for our clients. This role is essential in ensuring smooth daily operations and delivering an exceptional client experience.

Key Responsibilities:

Greet clients warmly and provide astonishing customer service. Answer phone calls, respond to emails, and manage appointment scheduling. Maintain client records and assist with administrative tasks. Educate clients on services, programs, and memberships. Handle point-of-sale transactions and manage product inventory as needed. Support the team in maintaining a clean, professional, and welcoming environment.

Qualifications:

Previous experience in a front desk, receptionist, or customer service role preferred. Strong communication and interpersonal skills. Highly organized, detail-oriented, and able to multitask. Comfortable with basic computer systems and scheduling software. Passion for wellness and helping others feel their best.

Why Join Us:

Be part of a fun, supportive, and wellness-focused team. Opportunities for professional growth and training. Employee discounts on Prime IV services. Positive, upbeat work environment with a focus on client experience.

How to Apply:

Send your resume and a brief introduction to msmallwood@primeivhydration.com

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

Employee discount
Work Location: In person